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Tony Serra Nissan - Service Center

Cullman, AL

4.4
1,281 Reviews

1,281 Reviews of Tony Serra Nissan - Service Center

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September 28, 2021

Love this place won’t go any place else !! Every dept is awesome! Will not go any other place for anything More

by bjjohnson636
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Crutcher, KC Steele
September 27, 2021

Good service but a little slow. 2 hrs to change a battery and check an alternater. More

by JPCrow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindi Burns
September 22, 2021

Courtesy was high, very friendly and most of all extremely quick was told I would receive a second key and they had one made for me as quickly as possible More

by Kyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Isbell, Cindi Burns
September 22, 2021

Speedy oil change and tire rotation without an appointment...excellent customer service! They were very polite and offered the tire rotation without me having to ask. More

by dawnterry72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember the gentlemen’s name.
September 22, 2021

Fast and friendly people. Willing to help with any need. The service department was very clean and a comfortable place to wait whil work being done More

by diann_7685
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Kennedy, Cindi Burns, Wesley Roenicke, Chloe Holmes
September 22, 2021

I give them 4 because I didn’t no anything about the 10 percent when I purchased tires and had a oil change on yesterday being retired military……. More

by camillatwitty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Kennedy, Cindi Burns, Wesley Roenicke, Chloe Holmes
September 17, 2021

What a delightful service department! Completed quickly, showed me shortcut to get sign off! Hopefully won’t see you til time for next visit. More

by mrgcmp2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry don’t know his name. Cute young man, black hair w/cute top knot.
September 14, 2021

The Service Department Manager is a rude and arrogant xxx. We ended up taking our vehicle to Lynn Layton to get it fixed. I’ll drive 30 minutes before I ever step foot back in Tony Serra again. More

by Jacob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chuck Kennedy
September 13, 2021

Very nice place to visit for all my vehicle needs. Very friendly staff & clean waiting room. All the people was vey knowledgeable and answered all questions. More

by Fester
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindi Burns
September 10, 2021

Quick service and took care of problem quickly, friendly and answered questions Very satisfied with each visit for service. No waiting, took vehicle into service immediately More

by sarahfosterlinton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Young man
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