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Tony Serra Nissan - Service Center

Cullman, AL

4.4
1,316 Reviews

1,316 Reviews of Tony Serra Nissan - Service Center

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November 06, 2021

Shawn was excellent, he made sure to call when my tires came in even though they were very busy. When I came in that afternoon, it wasn't quite as busy and they got my new tires put on within an hour. He o More

by crazycarter21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Gay
October 29, 2021

It was very good and fast the team was very nice and made me feel very welcome More

by mryoda30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindi Burns, Wesley Roenicke, robert messer, Levi Hicks, Shawn Gay
October 26, 2021

The sales man was very helpful and pleasant was willing to give us answer to any questions we had. More

by Stockton.kk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Turner , Dylan Bullard
October 26, 2021

Shawn, the gentleman who took my car, was wonderful. He was very polite and explained everything done to my car. More

by lancaster_tony
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shawn Gay
October 15, 2021

Had a wonderful experience at the service department. They found an issue with our car and got it fixed right away. Always a pleasure to deal with them. More

by Scabri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn?
October 14, 2021

Very clean very nice. The guy that took my information at the service center was AWESOME. Super nice and very personable. More

by leeannlindsey129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't see him but I can't remember his name but definitely a 5. He's the only one I talked too
October 12, 2021

They were very helpful and they we’re also good about time efficiency as well. More

by austin.hicks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi Hicks, Shawn Gay, Cindi Burns
October 12, 2021

Easy scheduling. Great service. Car is in great condition. Love looking around when I’m there More

by Debora Potor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean in service department in Cullman AL. Wonderful , Mason Isbell, Fred Crutcher
October 12, 2021

Service was on time and relatively speedy. Not too much time waiting around. They resolved the recall issue as well as regular service. More

by Warbler67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Kennedy
Oct 12, 2021 -

Warbler67 responded

Service was on time and relatively speedy. Not too much time waiting around. They resolved the recall issue as well as regular service.

October 11, 2021

They break clips when performing air filter replacement. They don’t rotate tires when asked to do. And when you ask them about it they said they looked at the tires and they looked to be wearing fine. The More

by jerrwalterhollingsworth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not listed
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