Back

Tony Serra Nissan - Service Center

Cullman, AL

4.4
1,281 Reviews

1,281 Reviews of Tony Serra Nissan - Service Center

Sort by
August 11, 2021

This is 3rd time they’ve given poor service. 1st time left left the oil filter loose and I was losing oil in a brand new car. Second time they left the plastic covering loose under the oil pan and this t More

by diane.killian822
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chuck Kennedy, Michael Al-Dijaili, Zachary Bowling, Zakary Stewart
August 09, 2021

I have had several visits to the service Dept at Tony Serra Nissan. They have always been very friendly and willing to help. Couldn’t find the rattle, but replace the tire in a timely fashion. Thanks. More

by qbomb71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindi Burns
August 09, 2021

Quick check in. I was there to take care of a slow air leaking tire. Service Department identified a couple of recall items and asked if I would like to take care of them while I was there. Told me it wou More

by trust277
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chloe Holmes
August 07, 2021

This dealership always meets my expectations. I trust them to care for my auto needs. The staff is always friendly and eager to help me. I will be back for any other needs for my Nissan. More

by fortners2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Kennedy, Cindi Burns, Wesley Roenicke, Chloe Holmes
August 05, 2021

Thanks for helping with my car a 2017 Nissan Altima. I like the car so far. The gas mileage is a plus. Thanks,B Gerstman More

by bernie_125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindi Burns
August 03, 2021

Everyone is very friendly, I feel valued. However, paying attention to details is very important to me. I do not enjoy making special trips to have something fixed in person when it should have been done ov More

by Philisann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Crutcher, Zakary Stewart, Dylan Bullard
July 29, 2021

Tony Serra Nissan staff were very helpful, listen to what I needed for a vehicle for work and transportation. I am very pleased looking forward to possibility using them again some time in the future. Thanks More

by mhobgood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Isbell, Chuck Kennedy, Cindi Burns, Fred Crutcher, Shannon Parker, Dylan Bullard, KC Steele, Wesley Roenicke, Chloe Holmes
July 27, 2021

Love my vehicle. Very good gas mileage and rides good. The service was great too. The maintenance department was excellent and vey nice and understanding. More

by phillipnickles996
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Isbell, Chuck Kennedy, Cindi Burns, Fred Crutcher, Shannon Parker, Dylan Bullard, KC Steele, Wesley Roenicke, Chloe Holmes
July 24, 2021

All the employees are very knowledgeable and friendly. When you go for service on your vehicle it doesn't seem like you have been there long before your vehicle is done. More

by marthachesser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Kennedy, Cindi Burns, Wesley Roenicke, Chloe Holmes
July 24, 2021

Got me in quick and fast the only complaint was trying to find out if my part had come in and to set up a time to come in More

by bliss4954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Kennedy, Cindi Burns, Wesley Roenicke, Chloe Holmes
...
98
...