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Tony Serra Nissan - Service Center

Cullman, AL

4.4
1,281 Reviews

1,281 Reviews of Tony Serra Nissan - Service Center

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July 24, 2021

Everytimei go i get nice friendly service no beat around the bush stuff and statight to the point. The prices are very reasonalble compared to every where else. More

by Chasityblack102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Kennedy, Cindi Burns, Wesley Roenicke, Chloe Holmes
July 21, 2021

The service fee for just looking at car is too high even though it is applied to the work that needs to be done. Need to review More

by l_ferguson_rn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindi Burns
July 15, 2021

My time at Nissan in Cullman Ala. Was awesome Took my Nissan Tittan back as soon as I got there done within a short period of time... More

by MRJERRYFTHOMAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ Maxwell, Chuck Kennedy, Bill Gouge, Cindi Burns, Jonathan White, Michael Al-Dijaili, Zachary Bowling, Zakary Stewart, Donald Goodwin, Chloe Holmes
Jul 15, 2021 -

MRJERRYFTHOMAS responded

Awesome.

July 14, 2021

I took my Nissan Titan here for warranty work and everyone was rude and didn’t want to do anything they told me to keep driving my truck when stuff Is wrong with it because they didn’t want to take i More

by aleach14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wesley roenicke, Chuck Kennedy, Cindi Burns, Wesley Roenicke, Chloe Holmes
July 14, 2021

All the people in the service department have been working with me to help me get all of my work done in the most time More

by Williamhr1953
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindi Burns, Donald Goodwin
July 13, 2021

I was so happy to hear this location changed. Totally different atmosphere. I was treated with great respect by Chloe and Chuck. Extremely nice. Si far I feel our car was fixed properly. More

by wilhelm_di
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Kennedy, Chloe Holmes
July 12, 2021

Excellent customer service and overall great experience!! Definitely will be getting my service done here again! Chloe was very helpful and they got my service done in a timely manner. More

by Alanamarie529
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chloe Holmes
July 12, 2021

Was called and told I would have to wait an extra day because wrong part was ordered and they would have to order correct part. More

by robbie.riddle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wesley Roenicke, Chloe Holmes
July 11, 2021

The service personnel are always very helpful, cheerful and pleasant. It is always nice to have a comfortable, clean waiting area with magazines or newspapers to read and refreshments if you like. The wo More

by Bjccarole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindi Burns
July 01, 2021

I was in and out. No trouble at all. Nice waiting area. More

by cnthompson1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wesley Roenicke
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