Tony T Chrysler Dodge Jeep RAM of Gulfgate

Satisfied loyal customers! Very pleased with tone of completion and service! I was called and updated throughout the entire process. My car was ready earlier than I expected wit Very pleased with tone of completion and service! I was called and updated throughout the entire process. My car was ready earlier than I expected with no delays and I could not have been note excited. More

Service to car I visited gulfgate dodge for a oil change and just for me walking in I wasnt in there long at all. As usual staff very courteous and helpful. I visited gulfgate dodge for a oil change and just for me walking in I wasnt in there long at all. As usual staff very courteous and helpful. More

Love the service! Good customer service kept me updated , will definitely recommend and will be back ! Got my car back driving good in a short period of time. Good customer service kept me updated , will definitely recommend and will be back ! Got my car back driving good in a short period of time. More

Great! Job Very good job of communicating with me and got it right the first time. This is the 3 Rd time to use y’all and all times were great Very good job of communicating with me and got it right the first time. This is the 3 Rd time to use y’all and all times were great More

Dodge Charger Friendly aand knowledgeable sales person. Took the time to show features in the car and worked with my requests. He understood the motive of my purch Friendly aand knowledgeable sales person. Took the time to show features in the car and worked with my requests. He understood the motive of my purchase and he tried to be where I needed to be as far as pricing More

Insurance Scam I called to check the status of my vehicle and was immediately told that I should call my insurance. I asked "Why?" and was told that my car had been I called to check the status of my vehicle and was immediately told that I should call my insurance. I asked "Why?" and was told that my car had been wrecked from the bottom and that the repairs would be very costly. When I asked how costly, the representative said that he would put the numbers together and call me back but that I should call my insurance. When he called back he asked me if I was going to call my insurance to come look at my car. I asked for the quote and it was $2100. I told him that I would get a quote else where. He sounded irritated and asked why I was not going to call my insurance. He then told me that the charge was $65 for looking at the vehicle. I picked it up and took it elsewhere. They checked the car, made an adjustment, did an alignment, and charged me less than $100. Sure felt like an insurance scam to me. I won't be back. More

Service My Jeep was brought in for electrical issues and the service team began working on it immediately. I heard back from the service department within a f My Jeep was brought in for electrical issues and the service team began working on it immediately. I heard back from the service department within a few days, and my Jeep was ready for pickup. More

Unsure what to expect Had to make a appointment 1 week in advance. Then vehicle was in the shop for 3 days wasn't given any updates until 2 day. Had to make a appointment 1 week in advance. Then vehicle was in the shop for 3 days wasn't given any updates until 2 day. More

Service dept should teach Andew and Jaron about customer ser Well I must be honest and the service dept is the only positive thing i could say because I went and met with Andréw Cordova about a customer service Well I must be honest and the service dept is the only positive thing i could say because I went and met with Andréw Cordova about a customer service cituation that he had agreed on .When i bought this truck I was very happy until i couldnt open my tail gate so I went to the used car salesman Jaron and let him know and he was somewhat busy so after a bit of trying to open it I discovered that there were alot of scratches and as i picked the liner up i discovered that the bed had a massive amount of scratches and it immediatly got me upset so I asked Jaron what could be done about it he said that he would call the manager for used car sales and this guy was so rude that he made me want to return it he then gave me Andrews number and told me to call him when i called him Andrew wanted to see the scratches so i took it to him ,his first response was wow and he didnt hesitate to offer to spray the bed with liner coating at no charge and told Jaron to get it scheduled and give me a call we) a couple of weeks passed and no call so i called Jaron and he told me he thought i was calling so he said Il call you and let you know when to come in well another couple of weeks went by and no call so I decided to go and talk to Andrew and when i talked to him he said that he no longer had the authority to make good on his word he said I might have to call the owner then he said he would tell Jaron to call me and I knew that wouldnt happen because he hadnt done it yet so I decided to schedule an oil change and i forgot his name but he was the example of what good customer service is he surprised me when he told me that they could do it then and there and he also said it wouldnt take to long and what he said was true so he is the one that saved the day and saved Dodge Gulf Freeway from having the worst customer service I have ever seen More

Everything went great and fast. He went above and beyond to help me with my service and help me understand what was wrong with my truck. He was very nice and friendly. He went above and beyond to help me with my service and help me understand what was wrong with my truck. He was very nice and friendly. More