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Tower Honda of Longview
Longview, TX
1,055 Reviews
Tower Honda of Longview is a leading Honda Dealership in the Longview, TX area. We have a friendly, committed sales staff with many years of experience satisfying our customer's needs. See why our customers drive from all over the Longview area, including the cities of Tyler, Marshall, Gladewater, and Kilgore to buy their cars here and to have them serviced as well. Feel free to browse our online inventory, compare features, options, and models, explore finance options, find trade in value, and then make the short trip to Tower Honda of Longview, located at 600 E Loop 281, Longview, TX 75605, serving the entire greater Longview area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,055 reviews
April 04, 2016
WRONG TREATMENT OF CUSTOMERS In 2014 I bought a new 2014 Honda Civic from Fenton Honda. I love the car but the MAIN selling point was LIFETIME oil changes for as long as I owned In 2014 I bought a new 2014 Honda Civic from Fenton Honda. I love the car but the MAIN selling point was LIFETIME oil changes for as long as I owned the car!! WOW, that was a big selling point for me. Guess what? Now that Tower Honda bought them out, they no longer "honor" that agreement so I am just out of luck. That will definitely be the last vehicle I buy there and I tell everyone else about it too. Everyone in the service department acted like it didn't even matter. Commitment means nothing to Tower Honda. This is just wrong! More
by Allie
Employees Worked With
Service manager
January 24, 2016
Buy your Honda elsewhere Purchase a vehicle and was referred by a friend who was to receive a $100 referral check. After several calls after the sale including the GM, no paym Purchase a vehicle and was referred by a friend who was to receive a $100 referral check. After several calls after the sale including the GM, no payment made. Won't return voicemail, I gave up, don't expect them to know you after the sale. More
by Bdecker
Employees Worked With
Salesman, sales manager, general manager
January 23, 2016
Bought one, won't buy another. Bought a cr-v when it was Fenton Honda loved the whole experience and would be a lifetime customer, employees were great. Went in now that it is Tow Bought a cr-v when it was Fenton Honda loved the whole experience and would be a lifetime customer, employees were great. Went in now that it is Tower Honda and the girl I set an appointment with wasn't there, she had went home earlier. They wouldn't honor their gift card promotion that she set up. The manager was rude about all of it. Saying that's "just how that girl was" so I left. I'll buy my next Honda elsewhere. More
by LuvmyCRV
Employees Worked With
None
August 03, 2015
Can no longer trust the service department. This use to be Brew Honda and they stood behind their commitment to service. Now they have a flashy new property to pay far and seem to not value thei This use to be Brew Honda and they stood behind their commitment to service. Now they have a flashy new property to pay far and seem to not value their old customers. I have paid over $3000 in service there for a 2005 Odyssey and for the last $500 expense for 6 areas, I checked 4 of the 6 and 3 were done wrong or not at all, even when reminded to do them. I was told the power steering reservoir replacement with the flush would be included in the $90 cost from two advisers and then charged $20 for it. When questioned about it twice, they acknowledged they told me it was included but refused to hold to their agreement. I change my own oil now and wouldn't recommend this dealership to put air in a tire unless you have your own pressure gauge. Former customer from Kilgore More
by mtboatman
Employees Worked With
Service advisers and mechanics
December 16, 2014
Typical mind games and high turnover In July 2014, I traded a used Honda for a new Honda. I already knew what I wanted for the trade and what I was willing to pay for the new one. Still, In July 2014, I traded a used Honda for a new Honda. I already knew what I wanted for the trade and what I was willing to pay for the new one. Still, it took almost three hours of the typical car dealer games involving the salesperson and a couple of different managers to get what I wanted. I can't say this dealer is any worse than the average car dealer, but they sure aren't any better. They may be friendly, but I don't visit dealerships to make friends. I go there to purchase a new vehicle at a fair price. More
by zroger73
Employees Worked With
Mike Buenaventura
