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Towne Toyota

Ledgewood, NJ

4.0
364 Reviews

1499 US-46

Ledgewood, NJ

07852

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Showing 364 reviews

May 03, 2021

Love Doing business with Towne Toyota in Ledgewood NJ. This is my third lease. Dave Decker helped us get a good lease deal Thankyou guys More

by Ldolan05
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Decker
May 03, 2021 -

Towne Toyota responded

It's great to hear that Dave Decker was so helpful with your 3rd lease, thanks for telling us that you love doing business with us!

April 19, 2021

Thanks to Tony Bezzina for a very good experience buying my new Toyota Sienna at Towne Toyota. Tony was very professional and delivered on all promises during the car acquiring process. I am very grateful f More

by Alicia
Recommend Dealer
Yes
Employees Worked With
Anthony Bezzina
Apr 19, 2021 -

Towne Toyota responded

It's great to hear that Tony Bezzina provided you with a very good experience, and you received on-time delivery of your car. Congratulations on your new Toyota Sienna and please let us know if we can do anything else to help.

March 29, 2021

Service dept says they can't fix a problem with a transmission that they witnessed unless there is a code to go by! Must be a great technician that can only fix a problem when the car tells them what More

by ATT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric who is part of service dept.
Apr 02, 2021 -

Towne Toyota responded

We are very sorry that we weren't able to further assist you at this time. Unfortunately the terms of your extended warranty require certain conditions to be present before authorizing repairs. Maintenance items are not covered under extended warranty either. If you are willing to authorize the steps needed to take to further address your concerns or if the condition worsens please contact us to bring the vehicle back in, we are more than willing to take the necessary steps to address your concerns.

Apr 02, 2021 -

ATT responded

Part of the warranty needs to be diagnosing the problem which sometimes involves more than getting a code from the vehicle for an intermittent problem. But Towne Toyota service suggests driving an unsafe vehicle until it gets worse or pay for service that is not suggested by the manufacturer for another 40K miles. The dealership witnessed the issue with the transmission first hand, which is all that I thought should be necessary to get some resolution. If they think pumping the fluid out of the transmission and putting it back in will help solve this problem then I would think that would be part of diagnosing the problem.

March 16, 2021

Once again Dave Decker our sales representative pulled through for me... I LOVE my new 2021 White Toyota Venza.. Dave has been w/our family for over 15 years now ... myself,husband,son,inlaws More

by reception
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Decker
Mar 17, 2021 -

Towne Toyota responded

Thanks for telling us that Dave Decker has been so helpful to your family over the years. We appreciate all of your compliments for Dave and it's great to know that he's dependable, trustworthy and funny. Congratulations on your new 2021 White Toyota Venza and we'll look forward to seeing you again!

January 15, 2021

Very positive experience with the dealership and especially salesman Fred Hemmerich and sales manager Rich Freeman. Very professional and easy to work with. Got a very good price and excellent ser More

by mahwahmurano
Recommend Dealer
Yes
Employees Worked With
Fred Hemmerich
Mar 08, 2021 -

Towne Toyota responded

Thanks for telling us that Fred Hemmerich and Rich Freeman were very professional and easy to work with. Thanks for saying that you were able to get a very good price and excellent service.

July 06, 2020

Our review for service with Duvan and Janalys We were at Towne Toyota dealership last week and had an excellent service from both Duvan and Janalys. We were able to get the car we wanted with grea More

by Fizandaya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duvan Gallego and Janalys Crespo
July 01, 2020

Although I did not buy car from Towne Toyota, I am writing this review because of how Marco Kalov helped me with my search related to Rav4. I was looking for RAV4 Hybrid XSE. I used True Car to search More

by Saif
Recommend Dealer
Yes
Employees Worked With
Marco Kalov
June 23, 2020

I went to Towne Toyota with my husband. He was looking I went to Towne Toyota with my husband. He was looking for a Tacoma and we found the car we were looking for!! Our sales person was Iann Gonzales. H More

by Carolina18
Recommend Dealer
Yes
Employees Worked With
Iann Gonzales
April 05, 2020

Over priced and created additional damage Had a problem with my Tacoma and arranged for Towne Toyota to diagnose and repair it. Used them because they were able to schedule the repair quickly More

by Annoyed at Ripoff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Boyer
March 16, 2020

Professional, helpful, knowledgable. courteous Went in to look at new cars on a rainy day. Shown all cars available. Took a test drive in a car that met all our needs, Gary did a comprehensive t More

by mont829
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Thompson