
Towne Toyota
Ledgewood, NJ
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I visited at least a dozen dealerships (some several times) looking for a small SUV. Spencer Koenig, the salesman at Towne Toyota was most helpful. He was patient while showing me the choices of vehic times) looking for a small SUV. Spencer Koenig, the salesman at Towne Toyota was most helpful. He was patient while showing me the choices of vehicles that met my needs and was very responsive in answering my questions. He got all the paperwork done quickly done so I didn't have to make an extra trip to the dealership and even helped me return my rental car. Spencer provided a highly professional experience that left me with the good (and rare) feeling of zero buyers remorse! More
I walked into Towne Toyota knowing how difficult it was going to be to drive away in the new Toyota Rav 4 that I wanted because I was only 2 years into a 5 year lease of my Camry. But I knew if it could b going to be to drive away in the new Toyota Rav 4 that I wanted because I was only 2 years into a 5 year lease of my Camry. But I knew if it could be done Towne Toyota was the place to go! After all, I might have lost count by now but I believe this is my 6 vehicle that I have either leased or purchased through them! What more can be said then that? I keep coming back because I know that the sales staff and management continually go above and beyond to make the deals that work for me! And this vist was no exception! Sam and the rest of the team work very hard to get me into the new Rav 4 that I wanted and I couldn't be happier! In 3 weeks time I have put over 1,000 miles on it just drving it around showing it off to everyone I know! Thank you to Sam and everyone else at Towne Toyota for making me one happy driver! I can't wait to see what my next Toyota will be! Sincerely, Randi Wrede More
We had a great experience with Sam Elhanafi. He sat and talked to us and answered every question we asked. He was very helpful with everything. We would and have recommended Sam and Towne Toyota to other p talked to us and answered every question we asked. He was very helpful with everything. We would and have recommended Sam and Towne Toyota to other people. This is our 4th Toyota we have purchased and have always been happy with them all. More
I helped my sister purchase a new Camery from Michael. I helped my sister purchase a new Camery from Michael. He was so helpful with the purchase, he took his time to show her everthing in the car. I wen I helped my sister purchase a new Camery from Michael. He was so helpful with the purchase, he took his time to show her everthing in the car. I went back to Michael and purchased a new Highlander. He was the best!!! James Daloisio More
This is an excellent dealership and I would recommend it to everyone. I was given a fair price and was treated like a valued customer. I have been looking for a car for months and I have dealt with many d to everyone. I was given a fair price and was treated like a valued customer. I have been looking for a car for months and I have dealt with many dealerships. This was head and shoulders above all of the others. There was no hard sell and nothing I asked for was a problem. My salesman Matt could not have been kinder or more polite. Everyone in the dealership has bent over backwards to see that buying the car was a pleasant experience for me. Use this dealership with the confidence that you will be treated with respect and given a fair deal. More
I have been a happy and loyal customer of Towne Toyota for over 6 years. We have had wonderful experiences with the sales department and have been extremely happy with the Siena and Corolla we have purcha for over 6 years. We have had wonderful experiences with the sales department and have been extremely happy with the Siena and Corolla we have purchased. ALL of the employees were respectful, knowledgeable, fair and helpful. I have nothing but GREAT things to say about the service department as well. We have never had any problems with our vehicles, but have gone in for the regular maintenance etc. They are extremely friendly and accommodating. Their work is excellent and the drive up service area is very convenient. We have found that one employee is friendlier than the next. There is also a wonderful play area for the children and a beautiful, relaxing waiting area. The General Manager, Solomon Faizi, is extremely courteous and professional.He will do what he can to make sure his customers are happy and satisfied with their experience. I highly recommend Towne Toyota for numerous reasons. After years and years of feeling taken advantage of at other dealerships, we are happy to return to Towne Toyota for future purchases and service needs. More
I started bringing my FJ to this local dealer for servicing a couple of years ago. I was impressed from the start and still am years later. Professional, clean-cut, and good looking crew of Service R servicing a couple of years ago. I was impressed from the start and still am years later. Professional, clean-cut, and good looking crew of Service Reps communicate well, get my truck back to me quicker than any other mechanic shop or dealer EVER has, and keep costs of repairs down as much as possible. I've never felt that this Service shop is trying to squeeze every last nickel out of me. They seem to understand that I adore my truck and that I want to do the right thing, but that I cannot afford to waste a dime. Unlike most car repair experiences in my life, I am usually pleasantly surprised by the cost of the repair and I feel confident that the Service department is doing the very best for me and for my truck. I love this dealer's Service department. Each and every visit has been a positive experience. It is very rewarding to be able to build a relationship over time with a business like this, and - honestly - they seem to work very hard to make the relationship work and to keep my faith going. When it comes time for me to part with my 2007 truck, I will go to this dealer for my purchase. More
I took delivery of a brand new Camry from Towne this past Friday and my experience could not have been better. From the 'family' like atmosphere and pure professionalism from all involved, it was the best ca Friday and my experience could not have been better. From the 'family' like atmosphere and pure professionalism from all involved, it was the best car buying experience I have ever had. All of my and my husband's questions were answered and our needs completely tended to. We really felt that they cared. The negotiation process went smoothly and I know for a fact they were the best price. I would recommend this dealer to the closest of friends and family. More
I was out comparison shopping at all the Toyota dealerships in my area. I did a considerable amount of study on consumer reports, printed out all my charts and papers to bring with me to write dow dealerships in my area. I did a considerable amount of study on consumer reports, printed out all my charts and papers to bring with me to write down all the extra costs. I was immediately surrpouded by salesmen and there was no one else in the showroom. I wrote down all their costs and gave a price $1,500 less than the MSRP. The sales guy was a real jerk and asked me 'why did my husband send me out to negotiate a car deal"? Is it any of his busines, really? what an insult! Then he came down a bit more but refused to come down $500 more which would have sealed the deal for me. I was willing to give him cash on the table if he went down $500 more. He went to talk to his manager a few times and left me sitting at the table, to say that they couldn't do it. So they let me walk out the door. When they talked to me on the phone they called me a liar, that I lied about having another price from another dealership..is it any of their business?..but to call me a liar and still want me to give them MY business? DON'T EVER GO HERE IF YOU WANT RESPEST, BECAUSE YOU WON'T GET ANY! More
I have been going to Towne Toyota for years and would recommend the dealership for their courtesy to customers, knowledge of the cars and ability to answer all my financing concerns. The staff is very at recommend the dealership for their courtesy to customers, knowledge of the cars and ability to answer all my financing concerns. The staff is very attentive to the needs of their customers. I moved through the car buying process quickly and efficiently. Spencer was able to install all of my information in my new Highlander with ease. Everything was done for me - from handling the change in my car insurance to ordering me brand new rubber mats, I didn't have to think of anything. They took care of it all! Kudos to them for making my car shopping experience thoroughly enjoyable! More