Towne Toyota Scion - Service Center

They do not mean what they commit (liars) Bought a Camry Hybrid back in 2007 and they installed sun roof, sales representative told me that there is a life time warranty on the sun roof, now m Bought a Camry Hybrid back in 2007 and they installed sun roof, sales representative told me that there is a life time warranty on the sun roof, now my sunroof is gone and what is more scary was the way it was gone, I was driving the car around 5:00 AM Morning time and I heard a sound and when I came back home there was no sun roof on the car, I can see rust all over the corners, that was surely a installation issue. Now when I called Toyota they said it's not their issue, need to check with the installation company, which was not the commitment they make at the time of sales. Liars More

Great repair diagnosis I stopped in because of a check engine sign and two other warning lights. Within 1 hour the problem was diagnosed, fixed and I was on my way again. I I stopped in because of a check engine sign and two other warning lights. Within 1 hour the problem was diagnosed, fixed and I was on my way again. I really appreciate the service I get here and Lisa always takes good care of us More

Advise fast service very courteous I was very happy with my oil change and the advice I got for the things that need to be done within the time limits and they were very courteous and I was very happy with my oil change and the advice I got for the things that need to be done within the time limits and they were very courteous and it was just an overall good experience More

Great service I have been driving my present Toyota Rav4 for about ten years. I have all of my service done at this dealership. I always deal with Dave Durnal, H I have been driving my present Toyota Rav4 for about ten years. I have all of my service done at this dealership. I always deal with Dave Durnal, He is knowledgeable, friendly, and gives excellent customer service. The technicians do a great job. I have not had any problems with the repairs they have done on my car. I have confidence in this dealership. More

Best Service! 2015 Camry I paid a visit most recently with Towne Toyota and I must say I really enjoyed my experience with service department. Eric went out of his way to acc I paid a visit most recently with Towne Toyota and I must say I really enjoyed my experience with service department. Eric went out of his way to accommodate me. Overall outstanding service! More

THEY DO NOT KNOW WHAT THEY ARE DOING!!!!! THEY DON'T CARE! They talk the talk....but they don't know anything they should have known about a problem I've had for a year. Then they just ignore me and just said They talk the talk....but they don't know anything they should have known about a problem I've had for a year. Then they just ignore me and just said they could not do anything for me. They don't care about your customer satisfaction. They are the worst "Service Dept" ever. They really do need to be trained from the beginning. Thanks for NOTHING Town Toyota, but rest assure, I will never use your service dept again and never will buy a Toyota again. I already turned several people away from buying a Toyota and will always let everyone know my story. Thanks again and I believe in Karma........ More

Stay away!!!! Avoid this dealership at all costs. On my first visit with a brand new vehicle, the R.O. (Repair Order) listed the wrong type of oil was used for the Avoid this dealership at all costs. On my first visit with a brand new vehicle, the R.O. (Repair Order) listed the wrong type of oil was used for the oil change. When I question this, the service writer told me they would ask the tech what oil was used. I was then told that the tech stated he used the correct oil. Really? I didn't know what to believe. Like a fool, I gave them a second chance. When I got home after having my vehicle serviced, I noticed a bunch of loose change missing off the rear floor mat. More

Towne Toyota The service team at Towne Toyota are great and super accommodating I would never go anywhere else for service! I recently purchased my third toyota, I The service team at Towne Toyota are great and super accommodating I would never go anywhere else for service! I recently purchased my third toyota, I wouldn't service or purchase anywhere else! More

Horrible service! Dishonest people! We had our car serviced and asked for a tire rotation. We have heard that this dealer is very dishonest with customers so we made some marks on the ti We had our car serviced and asked for a tire rotation. We have heard that this dealer is very dishonest with customers so we made some marks on the tires. When we were told that the service was done, we asked to see the car before paying but found the tire rotation was never done. Then we confronted the dealer with our evidence. Out of embarrassment, they gave a free tire rotation. DO NOT go to this dealer for any service! More

Lisa takes great care of you and is a pleasure I have leased or purchased at least seven vehicles from Towne Toyota. Ever since Lisa has been in service my experience there has been great. I have leased or purchased at least seven vehicles from Towne Toyota. Ever since Lisa has been in service my experience there has been great. More