Toyota 101

Went for the first service of a newly bought Prius Toyota car. Eric Rule was quite friendly and explained to me the work done, including work related to some Safety Recalls.

Had a decent experience leasing a car with Adam. He had the car ready for me when I got there, and was professional about the entire process. I was hoping that it would have taken less time, but overall the dealership was helpful in getting me into my car and out of the lot.

Something punched out my fog light so I went to have it replaced. Five Saturdays later they ended up doing it for free. Luckily I had some downtime being an independent general contractor with an injury so it wasn’t too inconvenient but after five half of Saturdays it was kind of a drag. Thank goodness 😅they finished then or I could’ve blown a gasket.

Eric Rule was quite friendly and efficient setting me up with my service and accommodated my request to let me pick up the car after hours. He also kept me up to date with status reports. Thanks.

Excellent job by the sales team and finance department. Deal was closed in under three hours, even with a trade in sold to the dealership. Great all-around customer service, and a pleasant experience from the Toyota 101 team.

This is where I have purchased all four of my Toyotas I have owned over the past two + decades, and I always service them here as well. The service is efficient, convenient, and when I have to wait for my car during the service appointment, they have really made some great improvements to the waiting area, and it is actually a pleasant experience. Thank you!

People are nice, service is fast. So far of all the Toyota dealers I have been to this one is in the top three! Great teamwork and service at Redwood City Toyota. Thank you all who work there!

I appreciated having a ride home and a ride back to get my car. I gave it only 5 Stars because I had to wait two hours for my return ride back to Toyota to get my car.

Eric and Chris are the best! Always take good care of my car and respect my time and budget. Never walk away feeling I’ve been manipulated into paying for unneeded service. 200k miles on my RAV4! I know it’s hard, but may want to encourage cashiers to smile occasionally.

25,000 mile service for my Sienna was great. However, the wait for the shuttle to return home was an hour for one customer, a half hour for me. The shuttle driver was courteous and professional for the ride home.