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Toyota City
Mamaroneck, NY
1,073 Reviews
Toyota City is a premier Toyota Dealership located in Mamaroneck New York, proudly serving Westchester, Rockland, Nassau and Bergen Counties as well as the five boroughs of New York. No matter where you are it's worth the trip!
From the moment you walk into our showroom or service center, you will know our commitment to Customer Service is second to none.
We are now a FAMILY owned and operated dealership, and our new mission is to serve our customers and community based on three common principles: Transparency, Efficiency, and Respect.
Toyota City is a proud recipient of the Toyota President's Award - the only dealership in Westchester to receive one in 2021. This prestigious award is presented to Toyota dealerships that excel in all facets of their operations. We acknowledge every Toyota City staff member and their commitment going above and beyond with Transparency, Efficiency and Respect every day, for every customer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,073 reviews
March 21, 2018
Everything straight up and down I bought my 2011 Prius at DCH and have consistently had my maintenances done at their service department. Their service has always been straight up an I bought my 2011 Prius at DCH and have consistently had my maintenances done at their service department. Their service has always been straight up and down--good quality, no trying to sell me on things--just honest information and advice. I appreciate their honesty, something that is a rarity these days. More
by Marvin Stamm
Employees Worked With
Kristopher Kampf
March 21, 2018
Satisfied customer Excellent customer Service by all staff Mike Vetrano provided excellent customer service all requested service was performed Found a water pump Excellent customer Service by all staff Mike Vetrano provided excellent customer service all requested service was performed Found a water pump leak and was serviced More
by toyota
Employees Worked With
Michael Vetrano
March 20, 2018
Rush to sale, out the door out of mind. Th car was misrepresented, especially technology.I was ld to believe the technology was at least on par with waze and compatible. The SCOUT app is a j Th car was misrepresented, especially technology.I was ld to believe the technology was at least on par with waze and compatible. The SCOUT app is a joke and went blank two days in a row, cost me time and was lost twice. More
by JM
Employees Worked With
Alexei Wherry
March 19, 2018
Courtious no hassle service. Even with an appointment, some dealerships make you wait. DCH was quick, direct and cordial. Vehicle was checked, serviced and cleaned and returned Even with an appointment, some dealerships make you wait. DCH was quick, direct and cordial. Vehicle was checked, serviced and cleaned and returned in a timely fashion. More
by stonex
Employees Worked With
Gabriel Rosario
March 13, 2018
Routine service Easy to schedule and everything was completed on time and people were very pleasant and efficient. I waited and waiting room was pleasant and clean an Easy to schedule and everything was completed on time and people were very pleasant and efficient. I waited and waiting room was pleasant and clean and quiet and easy for me to work in More
by Matthew Scharff
Employees Worked With
Kristopher Kampf
March 04, 2018
Wonderful!! Excellent Customer Service!!! I always ask for Matthew when I have an appointment. He provides the details and clarification required with each servi Excellent Customer Service!!! I always ask for Matthew when I have an appointment. He provides the details and clarification required with each servicing. Im a satisfied customer. More
by 98Camery
Employees Worked With
Robin, Mathew Rivera
March 02, 2018
Great Experience Staff were very pleasant and helpful, Service was performed immediately and quickly. Waiting area was comfortable. Car was washed so it looked great a Staff were very pleasant and helpful, Service was performed immediately and quickly. Waiting area was comfortable. Car was washed so it looked great and ran well. More
by Lottie Harris
Employees Worked With
Kristopher Kampf
March 02, 2018
One Stop Shopping Present at DCH Toyota Repairs located at 700 Waverly in Mamaroneck for my 10,000.00 mile check-up and all things couldn't have gone any better. Checke Present at DCH Toyota Repairs located at 700 Waverly in Mamaroneck for my 10,000.00 mile check-up and all things couldn't have gone any better. Checked in at 5:30 P.M. with the female representative from Toyota who could not have been any nicer that what she was. Within 5 minutes she was done with her notes and she told me 1 hour. At 18:20 hrs. my name was called and I thought there was a problem and I was surprised to find out there were finished. I was at Toyota for 50 minutes and off I go. Before I left I met with the cashier and once again Toyota she was friendly and she just seemed to love her job. DCH Toyota congrats to you on a job well done by you and by all members of your support staff. More
by John W.
Employees Worked With
Not sure of her name
March 01, 2018
Service appointment was right on time. Took about 40 minutes. Service representative Gabriel Rosario kept me abreast about how much longer it would be. Gabriel asked if was right on time. Took about 40 minutes. Service representative Gabriel Rosario kept me abreast about how much longer it would be. Gabriel asked if I wanted to schedule my next appointment. More
by Happy customer
Employees Worked With
Gabriel Rosario
February 28, 2018
Service Such a nice person ,always like to come there, friendly people,excellent service, always want to help with your problem , I am going to be back for su Such a nice person ,always like to come there, friendly people,excellent service, always want to help with your problem , I am going to be back for sure More
by esaLy4r2901
Employees Worked With
Gabriel Rosario
