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Toyota City

Mamaroneck, NY

4.1
1,073 Reviews
Toyota City is a premier Toyota Dealership located in Mamaroneck New York, proudly serving Westchester, Rockland, Nassau and Bergen Counties as well as the five boroughs of New York. No matter where you are it's worth the trip! From the moment you walk into our showroom or service center, you will know our commitment to Customer Service is second to none. We are now a FAMILY owned and operated dealership, and our new mission is to serve our customers and community based on three common principles: Transparency, Efficiency, and Respect. Toyota City is a proud recipient of the Toyota President's Award - the only dealership in Westchester to receive one in 2021. This prestigious award is presented to Toyota dealerships that excel in all facets of their operations. We acknowledge every Toyota City staff member and their commitment going above and beyond with Transparency, Efficiency and Respect every day, for every customer.
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1305 E Boston Post Rd

Mamaroneck, NY

10543

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Showing 1,073 reviews

October 19, 2017

Accommodating and efficient. The staff was very helpful, friendly and professional. I brought my car in late on a weekday expecting to leave it there overnight. Joe was able to se More

by Kym McGillicuddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Modica
Oct 20, 2017 -

Toyota City responded

Kym, thank you so much for your kind words and five stars! I am so happy to hear that Joe and our staff were able to provide you with such excellent customer service. We hope to see you again down the road!

October 15, 2017

Superior service All people along the chain of the service experience take the time to listen, to explain what my car needs, and explain the process. They alert me to More

by swpaul99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Modica
Oct 16, 2017 -

Toyota City responded

Thank you for the excellent review of your experience with our service department. Please come back and see us again soon!

October 15, 2017

very professional and friendly. I have always been treated with respect and honesty. The dealership has always been trustworthy and honest with me. I will continue to bring back my More

by Stephen Pelak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Ramiriz
Oct 16, 2017 -

Toyota City responded

Stephen, thank you for the great review! Come back to see us soon!

October 14, 2017

I went there for service Toyota City is always top of the line dealer ship.every time I go to dch Toyota City it's top of the line.I am never disappointed.Keep up the good wor More

by RONG
Customer Service
Recommend Dealer
Yes
Employees Worked With
Michael Vetrano
Oct 16, 2017 -

Toyota City responded

Thank you for the great, five-star review! I will be sure to tell our staff to keep up the good work!

October 12, 2017

Always do a great job! I particularly like Carlos, my service Rep. I have had him several times and he is awesome. The woman at the desk, the gentleman who is the cashier. More

by Cagendalia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
Oct 13, 2017 -

Toyota City responded

Thank you for the 5-stars! We appreciate your loyalty, and we are happy to hear that Carlos and everyone else in between delivered superior customer service. We look forward to seeing you again!

October 08, 2017

Very pleased with the new Sienna Miguel Araujo was very knowledgeable, responsive and helpful. He assisted the process greatly. Allen STern made the paperwork related to the trade i More

by al123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Araujo, Allen Stern
Oct 13, 2017 -

Toyota City responded

Thank you for the 5-star review! We will pass your kind words along to Miguel and Allen. We are happy to hear they made your experience easy and hassle-free. We look forward to seeing you again soon!

October 04, 2017

Loving my new Highlander Limited Hybrid AWD !! I just purchased last week a new Toyota Highlander Limited Hybrid AWD and enjoyed the best shopping experience up and down the line of DCH Toyota. More

by Seth11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Ellison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2017 -

Toyota City responded

Thanks for this great review, Seth! I am so pleased to hear that you had an excellent experience with the DCH Toyota City family. Your compliments will be passed along to everyone, and I hope that we can take care of you again soon! Thank you for being such a loyal customer!

October 04, 2017

Joseph Croce was a pleasure to work with. Jo Croche was a most helpful sales person. Our main problem was what car would fit in our garage. We were on our second prius and the new prius was More

by Elaine G.
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Ellison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Croce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2017 -

Toyota City responded

Elaine, thank you so much for your kind words and five stars! I am so happy to hear that Jo was able to provide you with such excellent customer service. Enjoy your new RAV4, and be sure to come see us again!

October 03, 2017

No stress Everyone was pleasant and accommodating. There was no stress when it came to price. Marc was very friendly and professional. I will send all my famil More

by micheleval
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Ellison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2017 -

Toyota City responded

Thank you for taking the time to write us a great review! We are glad Marc was able to take care of you and ensure a pleasant visit. Come back anytime!

October 01, 2017

Quick and efficient service I brought my car in for the 10,000 mile tune-up. I was in and out in 1 hour. The staff was very courteous and efficient. The waiting area is comfor More

by Rye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Modica
Oct 02, 2017 -

Toyota City responded

Rye, thank you for the excellent review of our service department!

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