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Toyota City
Mamaroneck, NY
1,073 Reviews
Toyota City is a premier Toyota Dealership located in Mamaroneck New York, proudly serving Westchester, Rockland, Nassau and Bergen Counties as well as the five boroughs of New York. No matter where you are it's worth the trip!
From the moment you walk into our showroom or service center, you will know our commitment to Customer Service is second to none.
We are now a FAMILY owned and operated dealership, and our new mission is to serve our customers and community based on three common principles: Transparency, Efficiency, and Respect.
Toyota City is a proud recipient of the Toyota President's Award - the only dealership in Westchester to receive one in 2021. This prestigious award is presented to Toyota dealerships that excel in all facets of their operations. We acknowledge every Toyota City staff member and their commitment going above and beyond with Transparency, Efficiency and Respect every day, for every customer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,073 reviews
November 14, 2015
Very professional and expedient Worked with Ginny Bisconti to turn in my Honda Odyssey and switch over to the Toyota Sienna. Ginny was incredibly professional, knowledgeable about th Worked with Ginny Bisconti to turn in my Honda Odyssey and switch over to the Toyota Sienna. Ginny was incredibly professional, knowledgeable about the vehicle and made the negotiations easy (I hate negotiating cars!). She was also very sweet to my two boys while I was finalizing my contracts. All in all, she made switching cars very easy. Would highly recommend working with her ... More
by Tbmessina
Employees Worked With
October 18, 2015
Knowledgeable, fair and easy to work with. The sales help was excellent. Marc Ellison really knew his stuff. A pleasure to work with. Was helpful and didn't drop the ball. The service departm The sales help was excellent. Marc Ellison really knew his stuff. A pleasure to work with. Was helpful and didn't drop the ball. The service department was courteous and professional. The staff was excellent. More
by tomato16
September 16, 2015
Good experience We were very pleased with the sales help from Fredy Edison and Alfred Thompson at DCH Toyota City. Fredy went above and beyond what is expected and We were very pleased with the sales help from Fredy Edison and Alfred Thompson at DCH Toyota City. Fredy went above and beyond what is expected and as a result we purchased our 2012 Toyota Sienna. Fredy made sure that we were perfectly pleased with all aspects of the transaction. We appreciate all of Fredy's efforts and as a result we highly recommend DCH Toyota and Fredy Edison. More
by Siennas
Employees Worked With
Fredy Edison
September 09, 2015
So far so good Neil was who I dealt with. He was nice and listened to my needs. He had patience as I tend to take a long time with my purchasing decisions. Had an is Neil was who I dealt with. He was nice and listened to my needs. He had patience as I tend to take a long time with my purchasing decisions. Had an issue with the used car a few days later. I brought it back and the fixed it for free as they promised they would. The nature of the issue was not their fault, and the shop manager was nice to deal with. More
by SG7406
August 29, 2015
tale of 5 camrys This is the 5th time we've bought or leased a Camry from DCH Toyota. We dealt with Marc Ellison, Dave Rosenstein, and another "Mark" who helped us wi This is the 5th time we've bought or leased a Camry from DCH Toyota. We dealt with Marc Ellison, Dave Rosenstein, and another "Mark" who helped us with connecting Bluetooth. They were all knowledgeable and easy to work with. We're obviously pleased with the car and equally pleased with the people, both at the dealership and at the service center. More
by camrygran
Employees Worked With
Other Employees :
Dave Rosenstein, another "Mark", and in the past, Bill Glass.
August 12, 2015
it was quick and made easy Mr. Castro was very kind to me and understanding. He addressed my needs and worked with me to reach a comfortable outcome. I appreciate all He did Mr. Castro was very kind to me and understanding. He addressed my needs and worked with me to reach a comfortable outcome. I appreciate all He did and his patience. More
by Tina.laverty
July 30, 2015
Bought our Toyota Camry from DCH Toyota My husband and I were very pleased with the sales help from Michael Padro at DCHY Toyota. He went above and beyond what is expected and as a result w My husband and I were very pleased with the sales help from Michael Padro at DCHY Toyota. He went above and beyond what is expected and as a result we purchased our 2015Toyota Camry. Michael made sure that we were perfectly pleased with all aspects of the transaction. We appreciated all of his efforts and as a result we highly recommend DCH Toyota and Michael Padro. More
by cindy123
Employees Worked With
Michael Padro
July 12, 2015
Down to Earth Sales & Finance Departments! I purchased my 2015 Highlander from Marc. He made us feel very much at home and was easy to talk to. I never felt any pressure by Marc during the sa I purchased my 2015 Highlander from Marc. He made us feel very much at home and was easy to talk to. I never felt any pressure by Marc during the sales process. He even took time to take me through all the functionality of the vehicle in detail, which was very much appreciated. My kids also really took a liking to Marc, as he made sure they were fully accommodated while in the waiting area, and while their mom had to finalize all the paperwork! I have to say he was the best car salesman I have ever dealt with while buying a new car! Thanks also to Dave (Finance Manager) who was very thorough during the financing process, ensured I understood the coverage plans, and also made me feel valued as a customer. Thanks! Renee McCubbin More
by ReneeM72
July 01, 2015
OUTSTANDING SALES DEPARTMENT IT IS HARD TO BELIEVE BUT WE HAVE JUST PURCHASED OUR 9TH NEW TOYOTA CAMRY. WE HAVE BEEN COMING TO DCH TOYOTA CITY SINCE 1983. OUR SALESPERSON WAS "GI IT IS HARD TO BELIEVE BUT WE HAVE JUST PURCHASED OUR 9TH NEW TOYOTA CAMRY. WE HAVE BEEN COMING TO DCH TOYOTA CITY SINCE 1983. OUR SALESPERSON WAS "GINNY" MS. VIRGINIA G. BISCONTI. SHE HAS THE HIGHEST LEVEL OF OUTSTANDING PROFESSIONAL SKILLS. IN THE MANNER IN WHICH SHE DEALS WITH CUSTOMERS, KNOWLEDGE OF THE AUTOS AND ACCESSORIES AVAILABLE FOR EACH AND EVERY MODEL, THE WAY SHE RELATES TO CUSTOMERS, WITH QUICK AND FRIENDLY SERVICE WHICH IS A QUALITY VERY RARE TODAY. SHE IS AN OUTSTANDING SALESPERSON, AND WE WILL BE COMING BACK TO HER FOR ALL OUR AUTO SALE NEEDS IN THE FUTURE. THANK YOU, More
by CAMRY FAN
Employees Worked With
June 29, 2015
This is the best deal I have ever gotten I have the vehicle that I know and love will carry me for a long time, this dealer was very helpful and informative about the vehicles he sells. Anyti I have the vehicle that I know and love will carry me for a long time, this dealer was very helpful and informative about the vehicles he sells. Anytime I will buy a car it will be Toyota and I will go to this dealer. More
by clayton2904
