Toyota City

Joe Croce is awesome and really went above and beyond! We leased a Rav4 from this dealership and, when the lease ended and we needed a bigger car, we bought a certified used car from this dealership. Joe C We leased a Rav4 from this dealership and, when the lease ended and we needed a bigger car, we bought a certified used car from this dealership. Joe Croce, who specializes in new cars, helped us both times and he was absolutely awesome. He consistently goes above and beyond the call of duty both times, listening carefully and taking the time required to make sure we got exactly the car we wanted and that our experience with the dealership was pleasant. He was super attentive and helpful throughout the process and follows up afterward to make sure every question and concern is addressed. In a business full of slick wheeler dealers and double-talk, Joe is a friendly and dependable person to deal with, and we know from experience that he'll do what it takes to make sure you go home with the car - and car deal - you're looking for. We will likely need a second car later this year and when we do, the first call will be to Joe Croce. More

Overall Great Experience and Worth the Trip Overall Great experience and Jovany was great ! He made great accommodation for us travling all the way to New York. The Finiance Team was AWESOME !!! Overall Great experience and Jovany was great ! He made great accommodation for us travling all the way to New York. The Finiance Team was AWESOME !!!!!!!!!!! More

Sales Experience I was able to agree upfront on a very reasonable price on a '12 Toyota Sequoia. When I got there I wasn't sure what to expect but the sales representa I was able to agree upfront on a very reasonable price on a '12 Toyota Sequoia. When I got there I wasn't sure what to expect but the sales representative, Jovany, did a wonderful job of getting me through the process in a reasonable amount of time. After I got my car home, I noticed a tire issue and the manager, Bobby handled my request with professional and "on the spot". Very impressive! More

Neil was Attentive and Helpful I drove up to Mamaroneck to purchase a new car because my other car was totaled, as soon as I walked in Neil introduced himself and proceeded to help I drove up to Mamaroneck to purchase a new car because my other car was totaled, as soon as I walked in Neil introduced himself and proceeded to help us get a new car. I already had in mind what car I wanted to purchase and Neil made the process very hands on and easy. More

Dishonest I walked into the dealership with a written price quote for the purchase of my used Toyota from the dealership and a written price quote for the sale I walked into the dealership with a written price quote for the purchase of my used Toyota from the dealership and a written price quote for the sale of a new car by the dealership. The dealership would not honor the two quotes together. They would honor only one, not both. If I wanted them to honor the used car price, I had to buy the new car at about $3,000 above sticker (or finance at exorbitant rates). If I wanted them to honor the new car price, I had to sell the used car at $3,500 below their written quote. The salesperson said "we have to make our numbers somewhere." More

Best Salesperson and Dealership around Mark Ellison Is not only an excellent salesperson , he took the stress and worry out of the purchase of a new vehicle. We received exactly what we req Mark Ellison Is not only an excellent salesperson , he took the stress and worry out of the purchase of a new vehicle. We received exactly what we requested and nothing less. He is the kind of person that will make you a lifelong customer. We will only use Mark in the future and follow him where ever he goes. I also want to note the management and finance team are also top class. DCH has given us the perfect car buying experience. Once you enter DCH you will look no further. Thanks again, The Taddeo's More

In the Process We purchased a new car here a while ago, and now are in process of replacing an older SUV and test driving their used cars, and assessing our needs ag We purchased a new car here a while ago, and now are in process of replacing an older SUV and test driving their used cars, and assessing our needs against what's available on their used car lot. We're not treated as being a return customer, but Matt has been extremely helpful to us with answers to our questions, and providing straight talk assessments about buying a used car. We'd recommend him. More