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Toyota City

Mamaroneck, NY

4.1
1,073 Reviews
Toyota City is a premier Toyota Dealership located in Mamaroneck New York, proudly serving Westchester, Rockland, Nassau and Bergen Counties as well as the five boroughs of New York. No matter where you are it's worth the trip! From the moment you walk into our showroom or service center, you will know our commitment to Customer Service is second to none. We are now a FAMILY owned and operated dealership, and our new mission is to serve our customers and community based on three common principles: Transparency, Efficiency, and Respect. Toyota City is a proud recipient of the Toyota President's Award - the only dealership in Westchester to receive one in 2021. This prestigious award is presented to Toyota dealerships that excel in all facets of their operations. We acknowledge every Toyota City staff member and their commitment going above and beyond with Transparency, Efficiency and Respect every day, for every customer.
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1305 E Boston Post Rd

Mamaroneck, NY

10543

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Showing 1,073 reviews

January 31, 2015

Mike LaTerra: Best salesman I have ever worked with Hope to work with him again someday, wherever he is employed! Knew the merchandise, services AND that of the competition. I was fully confident in hi More

by moduff77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 03, 2015 -

Toyota City responded

Thanks for the positive feedback on Mike's hard work. His knowledge and expertise definitely shines in every aspect of his job. I'll be sure to pass these compliments along to him!

January 25, 2015

Bad C.S. Took 4 month to processes a VSA refund. The "Business Manager" wouldn't return calls or emails. When I took a day off of work and went in he told me " More

by arthur92710
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis Alvarez
January 14, 2015

Great Certified Car Experience Neil was friendly and helpful from the start. He didn't even get dishoveled when I test drove the car! From the beginning he was straight forward abo More

by Dr. I
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 14, 2015 -

Toyota City responded

Thank you for taking the time to leave us such a wonderful review and for your kind words about Neil! We are so glad that he was helpful and was able to provide you with a positive experience at DCH Toyota City. We'll be sure to pass along your compliments to him. Congratulations on your new Prius and thanks again for your business. We look forward to seeing you again soon!

January 05, 2015

Lying Con Artists & Bait & Switch Artists!!!!!!!!! DO NOT DO BUSINESS WITH THIS DEALERSHIP!!!!!!!!!!!!!!! I traveled from PA to buy a car they represented as being in perfect condition, only to find More

by dcwinc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matthew Wojciechowski
December 10, 2014

Thank you Neil and DCH We bought a pre-owened Certified Toyota from Toyota/Scion City of Mamaroneck, NY. After shopping at close to a dozen dealers along the north shore of More

by davmar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 11, 2014 -

Toyota City responded

Dave and Marlee, We are so thankful for this amazing review! It makes us proud that you searched multiple states and ended up here at DCH Toyota City. Thanks for your kind words about Neil; we will definitely let him know. It’s great to hear that he treated you well, answered your questions, and never made you feel pressured. Let us know if you have any questions about your new car! We are always happy to help.

December 06, 2014

Great experience1 Matt was very kind from the moment my daughter and I said hello to him.Told him we were looking for a car for her to go back and forth to college with More

by Punky35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Wojciechowski
Dec 11, 2014 -

Toyota City responded

It’s great to hear amazing reviews like this about our staff. We’re so glad that Matt stuck to your goal, treated you well, and helped find the right car for your daughter. I hope your daughter is enjoying her new car! Come back to see us for any maintenance needs in the future.

November 28, 2014

Unhappy with the service I am receiving (car lease) First they told me the monthly lease cost would be about US $ 320, and the last time it rose to 420 US $. After a year I cut them wanting me becaus More

by armaroto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis Gonzalez, Luis Alvarez, Rafael Mancebo
November 23, 2014

Neil and Bobby made buying a used car so easy! From the moment I walked onto the lot at DCH Toyota City, my experience was excellent. Neil Sarrubbo was more than happy to help me with my used car p More

by edubrow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 24, 2014 -

Toyota City responded

I am overjoyed to hear of your superb experience at DCH Toyota City! Your reply is oozing excitement and this is what it's all about, why we come to work everyday. Purchasing a vehicle can sometimes be more challenging than it has to be. We are committed to being 100% transparent and really try hard to make the entire event exciting and fun - just what car buying should be. Congrats on your 2007 Camry - what a great gift to treat yourself with. Happy Holidays to you and your family!! P.S. feel free to share your joy on our Facebook page, we'd love to see a picture of you with your need ride! Naomi Lopez Internet Sales Manager

November 15, 2014

Special thanks to Matt Matt Wojciechowski is the best dealer I have ever dealt with. He is patient. He took care of our concerns and advised us very well. At the end, we bou More

by MGSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew T. Wojciechowski
Nov 17, 2014 -

Toyota City responded

Thanks for taking the time to leave us this great review. We appreciate the kind words about Matt. We are truly lucky to have a dedicated salesman like him on our team. Thanks for your business and enjoy your Highlander!

November 05, 2014

Matt W made it easy It can be scary buying a used car, but Matt W was helpful, patient and trustworthy. He got us through the whole process very easily and quickly! More

by Daraio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Wojciechowski
Nov 06, 2014 -

Toyota City responded

Thank you for the wonderful compliments about Matt. We are so glad he helped you have such a smooth and quick car buying process. We hope you are enjoying your new car and we look forward to seeing you next time!

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