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Toyota Knoxville
Knoxville, TN
966 Reviews
Toyota Knoxville is one of the premier dealerships in the country. We are conveniently located to all areas of Knox County. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry, and one of a very few in-house personalization departments in the entire country. Our state of the art body shop is ready to handle minor scratches and all of your insurance claims. Our primary concern is the satisfaction of our customers
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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November 07, 2026
The service was prompt and efficient. They keep good records. I always feel like my car is in good hands. That’s why this Toyota experience has been a very good 25 to 30 years They keep good records. I always feel like my car is in good hands. That’s why this Toyota experience has been a very good 25 to 30 years More
by bisesejohn
Employees Worked With
Mike holden
November 07, 2026
Well organized and professional operation and curteous staff. In addition the dealership environment is well organized and has comfortable waiting area and very clean and sanitized bathrooms and accommoda staff. In addition the dealership environment is well organized and has comfortable waiting area and very clean and sanitized bathrooms and accommodations More
by Saee45
Employees Worked With
James Reed
November 07, 2026
Excellent service I purchased toyota rav 4 limited 2026 last month and i am so inlove with it eric abbott is our salesman he is very kind and he did excellent job to help me navigate all the features of m last month and i am so inlove with it eric abbott is our salesman he is very kind and he did excellent job to help me navigate all the features of my rav 4 Very satisfied More
by gildatua
November 05, 2026
Nice dealership. Lots of staff. However, find it hard to believe it takes 2 plus hours to do an oil change, even with doing a multi-point inspection. Lots of staff. However, find it hard to believe it takes 2 plus hours to do an oil change, even with doing a multi-point inspection. More
by jpmc1086
Employees Worked With
Michael Smith
November 05, 2026
I forgot my scheduled appointment and had to request a reschedule. Both the dealer representative and the service department responded quickly and accommodated my request. I really appreciate their excell reschedule. Both the dealer representative and the service department responded quickly and accommodated my request. I really appreciate their excellent customer service. More
by yasu84shibata
Employees Worked With
Barry Amole, John Forsythe
November 04, 2026
$323 for an oil change and tire rotation. Beyond ridiculous. The salesman that we originally had never returned multiple phone calls I made to him in regards to an issue. I just heard he was Beyond ridiculous. The salesman that we originally had never returned multiple phone calls I made to him in regards to an issue. I just heard he was promoted to sales manager. This tells me all I need to know about this dealership. More
by Nsekscenski
Employees Worked With
Matt Goss
