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Toyota Knoxville

Knoxville, TN

Overview
Employees
Reviews
Vehicles
4.2
966 Reviews
Toyota Knoxville is one of the premier dealerships in the country. We are conveniently located to all areas of Knox County. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry, and one of a very few in-house personalization departments in the entire country. Our state of the art body shop is ready to handle minor scratches and all of your insurance claims. Our primary concern is the satisfaction of our customers
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10415 Parkside Drive

Knoxville, TN

37922

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Showing 966 reviews

October 28, 2026

This dealership and salesman really worked for my purchase. They ordered exactly what I wanted. Really pleased. More

by Philliplane1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nitin Vaswani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2026 -

Toyota Knoxville responded

Hello, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!

October 28, 2026

Fantastic customer service. My vehicle services have been handled by Toyota of Knoxville for 16 years now. Chris Brickey is a fantastic service associate. He is extremely knowle More

by Kel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brickey
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Oct 29, 2026 -

Toyota Knoxville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota Knoxville! We do hope we can be of assistance in the future. Take care!

October 28, 2026

The service rep Quinton at Toyota of Knox was very helpful, knowledgeable and went in detail and was able and willing to work with me as I had extensive work performed on my Toyota Tacoma thanks Quint More

by gary.wilkerson68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quinton Chittum
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2026 -

Toyota Knoxville responded

Hi, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!

October 26, 2026

Had no problems and service was completed in a reasonable time. Alison the service rep Andrew (James A Knox) was very polite and accommodating . More

by salgig2
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James A. Knox
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Oct 30, 2026 -

Toyota Knoxville responded

Hi, we're glad to hear our staff took such great care of you! Here at Toyota Knoxville we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

October 26, 2026

Toyota Knoxville has been the exclusive servicer of my 2012 RAV4 since I got it in 2016. Over the past 78,096 miles I have spent $6,371.25.. it seems as if this was not enough, as on this last visit, th More

by Cestmoi
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James A Knox
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Oct 30, 2026 -

Toyota Knoxville responded

Hi, thank you for taking the time to leave us feedback about your experience with us. We're sorry to hear that you had such a negative experience with us. Please reach out to us at (865) 312-6618 so we can discuss the details of your visit. We hope to restore your confidence back in our dealership. Take care.

October 25, 2026

They got me in and out like they said they would. Did andcexcrllent job on my car with auto buttler More

by Libby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Oct 28, 2026 -

Toyota Knoxville responded

Hello Libby, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

October 24, 2026

We had a great experience purchasing a vehicle at Toyota Knoxville! Thomas our salesman was professional & helpful to answer any questions we had. More

by Tesateeple
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Riley Avery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Brousseau (5 stars!)
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Oct 25, 2026 -

Toyota Knoxville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Toyota Knoxville. If you have any further questions, please don't hesitate to reach out!

October 24, 2026

Eric was very helpful getting us the car we wanted and even delivered it to my home. More

by Logan329
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Abbott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2026 -

Toyota Knoxville responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Toyota Knoxville so helpful in the purchase of your new vehicle. If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!

October 23, 2026

Great service, good repairs on time. Customer lobby was clean and friendly. Will recommend to others More

by dazbasnik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Knox
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Oct 25, 2026 -

Toyota Knoxville responded

Hi, we are so happy to read such a great review about Toyota Knoxville! Thanks for the recommendation, and have an amazing day!

October 23, 2026

Service advisor great. 35k maint not good. Rotated tires said they preformed inspection. However they never checked air in tire which was low. How good of an inspecrio More

by Gman6659
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris
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Oct 25, 2026 -

Toyota Knoxville responded

Hi, thank you for taking the time to leave us your honest feedback. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (865) 312-6618 and we will do our best to make this better.

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