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Toyota On Western
Chicago, IL
113 Reviews
At Toyota on Western, we believe you should be as hassle free during the car shopping process as possible. Because we take pride in serving our greater Chicago customers to the fullest, we have established a web site that will not only help you find the right new Toyota car including the Prius, Tundra, 4Runner, Camry, Sienna, Corolla, Highlander or Avalon near Oak Lawn on or used car in the Chicago area that you are looking for, but also help you with financing, Toyota car repair and service, Toyota auto body repair and locating the correct Toyota car parts.
At Toyota on Western, we are willing to answer every and all questions you might have during the car finding process. We are conveniently located near Oak Lawn, Elmhurst and Arlington Heights at 6941 South Western Ave., Chicago, Illinois. You can also reach us anytime by filling out our contact form or calling us at the number above. Thank you for visiting and remember, the entire staff at Toyota on Western looks forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 6:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 6:30 AM - 5:00 PM
Sunday Closed
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Showing 113 reviews
June 07, 2018
Service Toyota has always given me the straight and forward on my vehicle. The service is excellent and the staff is very friendly and courteous . I will onl Toyota has always given me the straight and forward on my vehicle. The service is excellent and the staff is very friendly and courteous . I will only take my car to a Toyota dealer. Thanks guys More
by bernie12
Employees Worked With
Gali
April 19, 2018
Excellent service/friendly people. Great service and super friendly people. I will defenetly go back there the next time I am buying a new/used car in the Chicago area. Edgar Zavala Great service and super friendly people. I will defenetly go back there the next time I am buying a new/used car in the Chicago area. Edgar Zavala More
by Edgar Zavala
Employees Worked With
Nehru Pina.
January 17, 2018
It was very informative and fine. Very knowledgeable with parts needing repair on my car. I always feel welcomed, when I am serviced at this location. The staff is friendly and profess Very knowledgeable with parts needing repair on my car. I always feel welcomed, when I am serviced at this location. The staff is friendly and professional. More
by ThomasHenryandAngela
Employees Worked With
Daniel Schnur
September 29, 2017
My experience is always excellent I have been a customer here only. I have bought 3 car's from here.I have enjoyed the good service which I have received at this dealership. I have been a customer here only. I have bought 3 car's from here.I have enjoyed the good service which I have received at this dealership. More
by Juanita Eason
Employees Worked With
I have worked with everyone in service which all have good at delivering customer service. They have been very respectful.
September 20, 2017
great service Great Service and Quick this service I get here will help me buy another Toyota. The people are very friendly and they have a nice waiting room. Great Service and Quick this service I get here will help me buy another Toyota. The people are very friendly and they have a nice waiting room. More
by Mr. Davis
Employees Worked With
did not get any names
September 13, 2017
Not Consumer friendly Got a flat repaired there. Went flat again within 10 days on a cold winter day. I had to drive home on it...ruining it. They refused any considerati Got a flat repaired there. Went flat again within 10 days on a cold winter day. I had to drive home on it...ruining it. They refused any consideration to their customer (of many years, 4 Toyotas repaired there) and wanted $100 for a new tire...I concluded the tire repair was faulty! and new tire discounted!! More
by Ted Erikson
Employees Worked With
Don't remember now, was a year ago and looking for another service company.
July 20, 2017
Excellent responsiveness Although I have not bought a vehicle from this dealership, they have been exceptionally responsive to my inquiries and offered terrific pricing. Had Although I have not bought a vehicle from this dealership, they have been exceptionally responsive to my inquiries and offered terrific pricing. Had they been closer, I certainly would have been inclined to pursue a purchase with them, but their distance from me put them at a disadvantage. Ivonne and Saul there were especially helpful and I can recommend them without reservation. Do yourself a favor and see what this dealership can do for you. More
by Paul W.
Employees Worked With
Ivonne and Saul
December 23, 2016
AWESOME!!! I was recommend to Toyota by my sis Charlene. The salesman she recommended was Greg. When I tell you great customer service, I really mean it. No hass I was recommend to Toyota by my sis Charlene. The salesman she recommended was Greg. When I tell you great customer service, I really mean it. No hassle, aggressiveness, or lying. He got right to the meat of things. He told me to make myself comfortable while he go to work, and boi did he. Truth be told he's the best I ever seen. He treats and welcome u like family....I Love That!!!!! Thank u Greg for my NEW car, the knowledge, your great customer service, and especially being u...keeping it real!!!!!! More
by satisfied
Employees Worked With
Carvel Little Jr.
October 28, 2015
Great Place to Buy a New Toyota Great place to buy your next Toyota. Love the service and Really liked dealing with my sales person Carlos. Fair and Honest salesperson and Great serv Great place to buy your next Toyota. Love the service and Really liked dealing with my sales person Carlos. Fair and Honest salesperson and Great service, if you guys want the say go to Western and see my guy Carlos. More
by truongv
Employees Worked With
Carlos
May 26, 2015
Honest, Reasonable and Excellent Service I have gone to Toyota on Western for 30+ years. They have always been honest, reliable, friendly and competent. I have priced service with local mech I have gone to Toyota on Western for 30+ years. They have always been honest, reliable, friendly and competent. I have priced service with local mechanics and other dealers and they are always the lowest priced. They will tell me when some parts needs replacing and will then comment, but it can wait until your next scheduled maintenance. HOW UNUSUAL AND GREAT IS THAT! More
by Marack
Employees Worked With
Everyone from Manager down have been great for 30 years.
