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Toyota On Western

Chicago, IL

Overview
Employees
Reviews
Vehicles
4.4
111 Reviews
At Toyota on Western, we believe you should be as hassle free during the car shopping process as possible. Because we take pride in serving our greater Chicago customers to the fullest, we have established a web site that will not only help you find the right new Toyota car including the Prius, Tundra, 4Runner, Camry, Sienna, Corolla, Highlander or Avalon near Oak Lawn on or used car in the Chicago area that you are looking for, but also help you with financing, Toyota car repair and service, Toyota auto body repair and locating the correct Toyota car parts. At Toyota on Western, we are willing to answer every and all questions you might have during the car finding process. We are conveniently located near Oak Lawn, Elmhurst and Arlington Heights at 6941 South Western Ave., Chicago, Illinois. You can also reach us anytime by filling out our contact form or calling us at the number above. Thank you for visiting and remember, the entire staff at Toyota on Western looks forward to serving you!
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6941 S Western Ave

Chicago, IL

60636

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Showing 111 reviews

June 18, 2024

My experience in selecting a new car and getting it ready and out the door was excellent. More

by shochet
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Otto Brantley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2024 -

Toyota On Western responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Otto met your expectations. Thank you again for choosing Toyota On Western. We look forward to having you as one of our valued customers for many more years to come!

June 17, 2024

Service was efficient. Everything was explained clearly. I like the appointment system they have in place. More

by J_HEARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2024 -

Toyota On Western responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota On Western.

June 15, 2024

I like the appointment system they have for bringing your car in for service. My overall experience was good. More

by BB8910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2024 -

Toyota On Western responded

Thank you for choosing Toyota On Western. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 15, 2024

I have purchased three Toyotas from Toyota on Western and I have had a great experience each time. That is why I continue going to Toyota on Western and using their service. More

by JMSALSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Harris
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Jun 17, 2024 -

Toyota On Western responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 15, 2024

Service great very efficient , the workers very friendly and polite and kept me in the loop of things all the time . More

by SANCOR70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2024 -

Toyota On Western responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Toyota On Western.

June 15, 2024

Efficient and friendly. Didn’t oversell…a little late with the delivery of the car. More

by TONEILL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2024 -

Toyota On Western responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota On Western.

June 13, 2024

Bought 3 cars with them & always go back again , thank you for always meeting my needs. More

by marthacalderon66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ignacio Godinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nerhu Pina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2024 -

Toyota On Western responded

It's great to hear that you had such a positive experience, Martha. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Toyota On Western!

June 13, 2024

Muy buen servicio rapidos amables me trataron muy buen si lo recomiendo a toda las personas More

by GRALIR1572
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gaudencio Chavez
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Jun 13, 2024 -

Toyota On Western responded

Thanks for sharing your thoughts about your experience with Toyota On Western. We appreciate your business and hope to see you again soon!

June 12, 2024

They take longer than expected. Wait time for a simple oil change and Tire Rotation was 3 hours long.. More

by ROB5HH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2024 -

Toyota On Western responded

We apologize for the long wait and any inconvenience it may have caused. We sincerely value your business and hope you will give us another opportunity to serve you and demonstrate our commitment to great customer service!

June 12, 2024

They were very thorough on finding the issue with my car and customer service was good More

by TWOCUTE4U38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Salazar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Harris
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Jun 12, 2024 -

Toyota On Western responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Greg and Nick met your expectations. Thank you for choosing Toyota On Western, we look forward to having you as a valued customer for many years to come!

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