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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,380 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,380 Reviews of Toyota Sunnyvale

January 23, 2019

Great service I brought my new Mirai in for service yesterday for the 15,000 mile service. A guy named Simon helped me. I left the car for a half day. When I went t More

by Mirai22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simon Guzman, Lori Landrum
Jan 23, 2019 -

Toyota Sunnyvale responded

Thank you for writing such a great review about our dealership. We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, James Austin | jamesaustin@toyotasunnyvale.com

January 23, 2019

Friendly The lended me a car while I was waiting for my car. The gave a full tank of gas after I bought the car. Highly recommend. More

by Dai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Scheiber, Jude Imoisili
Jan 23, 2019 -

Toyota Sunnyvale responded

Thank you for writing this awesome review for our dealership. It was a pleasure to help you, and we look forward to doing so again. Sincerely, Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

January 23, 2019

Shout out to Elmer Javier Buying a car can be so intimidating. Mr. Javier, Elmer, was so friendly and knowledgeable, he put us at ease immediately. He also had a great sense More

by MrsP
Friendliness
Recommend Dealer
Yes
Employees Worked With
Elmer Javier
Jan 23, 2019 -

Toyota Sunnyvale responded

Thank you so much for the nice review, Mrs. P. We really appreciate this feedback and I'll be certain to share your compliments with Elmer and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure. Sincerely, Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

January 23, 2019

2016 Camry SE Happy with the deal I got on my 2016 Camry SE. Parneet was very friendly and very patient in his dealing. Recommend this dealership to any future buye More

by Navneet
Recommend Dealer
Yes
Employees Worked With
Bart DiCairano, Praneet Lakhan
Jan 24, 2019 -

Toyota Sunnyvale responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

January 22, 2019

Thumbs up for friendliness and service. Kudo to James Tran. He was being patient and extremely helpful and responsive to our questions and request. The only reason I am giving 4 stars inst More

by toyota4ever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Tran, Jude Imoisili
Jan 22, 2019 -

Toyota Sunnyvale responded

Thanks for the review and for your feedback. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received and please know that we will be sure to keep this in mind moving forward. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

January 22, 2019

Absolutely phenomenal people and experience! This was hands down the most delightful and effortless service experience I have EVER had! James and Bart are an absolute joy to work with. I cannot s More

by MasaP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart DiCairano, James Tran
Jan 22, 2019 -

Toyota Sunnyvale responded

We are extremely grateful to receive such an outstanding review. Feedback like yours lets us know that we are meeting our organizational goals for providing excellent customer service while getting you into the vehicle of your dreams. We could not be happier to hear that Bart was able to do this for you and we encourage you to contact him or stop by if you have any further automotive needs. Sincerely, Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

January 22, 2019

Relaxed and stress free The sales representative Yuliana was super helpful yet not pushy in helping me purchase my new car. She was very professional and attentive. Thank yo More

by Michaeldasilva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yuliana Oseguera
Jan 22, 2019 -

Toyota Sunnyvale responded

Thank you for your great review, Michael. We're glad to have Yuliana on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Kevin Pang- General Sales Manager- kevinpang@toyotasunnyvale.com

January 22, 2019

Very good service I had very good experience buying the pre-owned, certified 2015 Prius C three from Vinod Kumar. He helped me a lot. Thank you very much ! More

by Happy Car buyer
Recommend Dealer
Yes
Employees Worked With
Vinod Kumar , Jude Imoisili
Jan 23, 2019 -

Toyota Sunnyvale responded

I sincerely thank you for going out of your way to leave this feedback. We try to create a comfortable and stress-free environment for each and every customer. I hope you enjoy your Toyota Prius C3. If you have any further needs, please come back to see us. Sincerely, Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

January 21, 2019

Big thanks to Toyota Sunnyvale and Dmytro I really aprpeacitate Dmytro Ivanov who helped to get my first car successfully. I forgot many important documents which is necessary to make the purc More

by mayuanakira
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dmytro Ivanov
Jan 21, 2019 -

Toyota Sunnyvale responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Dmytro went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Best, Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

January 21, 2019

Excellent service Elmer helped us to found our next car. Thank you Elmer and the rest of the Toyota Sunnyvale dealer! They are friendly and helpful. WE HIGHLY RECOMMEND More

by Mehi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Almanzay, Elmer Javier
Jan 21, 2019 -

Toyota Sunnyvale responded

I am happy to hear your time spent with Elmer was pleasant! We work hard to take care of our customers and we're happy this was the case for you. Thank you for your recommendation, and if you have any questions or need any further assistance, please come back to visit us. Best, Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

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