Toyota of Alvin

Mr. Moreno is what Every automobile saleperson should be....He went out of his way to be absolutley sure that I was satisfied with my truck and made the the entire experience smooth and stress free. He s be....He went out of his way to be absolutley sure that I was satisfied with my truck and made the the entire experience smooth and stress free. He stayed in constant contact with me here in San Antonio, Texas, returned my calls promptly and gave me perfect directions to the dealedship in Alvin,Tx. approx. 200 miles away from my home. I was treated more as a friend than just someone purchasing a used truck. I most highly reccommend Mr. Moreno to Anyone in the market of purchasing a new or used Toyota. You can rest assured, the next Toyota I purchase, will be from M. Moreno. In my opinion, Mr. Moreno should be the mark that all other car sales professionals strive to set their standards of customer satisfaction. Regards, John S. Garbo jgarbo@aol.com More

Mr. Moreno was very attentive to our needs and concerns regarding vehicle price and monthly payments. He showed us different options but yet never made us feel pressured into purchasing our new 2011 Toyot regarding vehicle price and monthly payments. He showed us different options but yet never made us feel pressured into purchasing our new 2011 Toyota Tundra. He was courteous and friendly although having to stay late to complete the sale. I would say that he went the extra mile to make sure my wife and I were satisfied with the purchase. Thanks again Art! Edward and Holly Rodriguez More

John lopez is a wonderful salesman who took the time to help me and show me the cars that I would like he had my visit wonderful and jon Smith really helped me out on getting the vehicle that I wanted even help me and show me the cars that I would like he had my visit wonderful and jon Smith really helped me out on getting the vehicle that I wanted even tho I was a 1st time buyer because of them I will be back to purchase more vehicles. These two guys really made my life better and my family very happy. More

Very impressed with this dealership and specifically John-Paul Lopez. John-Paul is in the business of selling cars. However rather than being pushy or dishonest as many other car salesman, John-Paul s John-Paul Lopez. John-Paul is in the business of selling cars. However rather than being pushy or dishonest as many other car salesman, John-Paul sold me the car that I wanted, in the condition that I wanted and for the price that was very very competitive. John-Paul is a very good communicator, was totally honest, straightforward and professional. We did the whole deal by email. Couldn't be happier with the work that he and his team did for me to get the deal put together. More

After going to another dealership the two guys did a great job of getting me into my new camry. I had been looking at a new car and was ready to purchase yesterday, I had gone to another dealership who great job of getting me into my new camry. I had been looking at a new car and was ready to purchase yesterday, I had gone to another dealership whose service was not where it needed to be (eventhough I had already spent over 100,000 with that dealership on new Toyota cars over the years)Mike greeted me as soon as I had stepped on the lot, he was not too pushy and wanted to find the right car for me. Even made me test drive : ). Zeke took me through the options and explained the car to me spent alot of time that I ususally would not do at the dealership. More

The customer service that Zeke Roswell showed was far the best i have ever gone through. He did everything he could to make me feel comfortable about buying the truck that was sold to me. Because of him if i best i have ever gone through. He did everything he could to make me feel comfortable about buying the truck that was sold to me. Because of him if i ever need to buy another vehicle i will be going to Ron Carter Toyota. More

My experience was the best ever, eveyone was very curtious and attentive and prompt. My salesman, Zeke Roswell was a pure joy to work with and heplped me greatly in every aspect of buying a new car. curtious and attentive and prompt. My salesman, Zeke Roswell was a pure joy to work with and heplped me greatly in every aspect of buying a new car. I would reccomend anyone to go to Toyota in Alvin to get a great car, a great deal and superior service!!!!!! :) More

Mike gave me the best offer out of the 30 plus offers I received online so I started at Ron Carter. Basically the deal was complete with all known information prior to be even showing up at the dealership received online so I started at Ron Carter. Basically the deal was complete with all known information prior to be even showing up at the dealership! Close out on the contract was simple and easy and Mr. Rivera even met me the next week out in my area of town to deliver something for the truck that they owed. I work in a market where customer service is crucial and Mike and Robert both went over and above what would normally be expected to make this transaction painless. Thanks again! More

The sales staff did an excellent job of helping us find the vehicle we wanted and were able to negotitate an excellent price for the new vehicle and gave us a good deal on our old vehicle. Furthermore, th the vehicle we wanted and were able to negotitate an excellent price for the new vehicle and gave us a good deal on our old vehicle. Furthermore, the staff helped us understand the features of the new vehicle. We were always treated with courtesy and respect. More

I had a horrible experience with Ron Carter Toyota. They pulled the old bait and switch on me. I found Toyota Corolla that I had been looking for at their location. They are 60 miles away from where I live pulled the old bait and switch on me. I found Toyota Corolla that I had been looking for at their location. They are 60 miles away from where I live so I was very clear on price and terms with Shirley, the sales women that I was dealing with was very polite on the phone and understood that I would be purchasing a vehicle this week. She knew that I had a long drive and needed the terms of the deal set before I would make that drive with my wife, 3yr old son, and 12mo baby. The deal was on a 2010 Toyota Corolla Stock #: PT2315 for $12500 which I had negotiated with Shirley down from their advertised price of $13,995. Of course after I haul my family 60 miles to get the car Shirley is a no show and they will not budge from $13,995. I had Shirley's cell number so I called and she basically said tough luck. Zach the Salesman that I was dealing with confirmed when I first arrived that the $12500 deal was still valid. But of course when it came time to look at the paperwork they were no where near that. After wasting about an hour of my time pretending that he "negotiating" a price with the sales manager he came back with the same offer. The sales manager then came out to tell me there was nothing that I could do. I had Shirley on the phone at the time I was talking to him, but he would not talk to her. He they started to call me a lair and told me to leave the dealership. He even threatened to call the police if I didn't leave. What a bunch of crooks pulling the bait and switch. More