Toyota of Des Moines - Service Center

Being greeted with a smile and a friendly voice is fantastic. The work was completed quickly. A great experience 😁 fantastic. The work was completed quickly. A great experience 😁 More

Fast and efficient and friendly. Your technician, whose name I don't remember,was extremely helpful in getting my remote start understandable to me plus showing me how to make my scr Your technician, whose name I don't remember,was extremely helpful in getting my remote start understandable to me plus showing me how to make my screen dark and how easy to turn it back on. Much appreciated. More

Pick up and delivery were on time. Payment system works well. However I don’t understand after multiple requests to change the preferred phone number no one can accomplish this sim Payment system works well. However I don’t understand after multiple requests to change the preferred phone number no one can accomplish this simple task. The correct number is 515-210-5087. More

Definitely a good experience at DSM Toyota in Grimes this week. From the person scheduled my appointment, to the greater in the garage to the tech everyone was informative and friendly. I really like this week. From the person scheduled my appointment, to the greater in the garage to the tech everyone was informative and friendly. I really like the video they text showing the work they did. Free WiFi so I could work in the waiting room too. Thank you More

Being new to the area, this was my first time visiting this dealership for service. Chris in service was very nice and friendly. The process was very smooth and I appreciated the mechanics video describin this dealership for service. Chris in service was very nice and friendly. The process was very smooth and I appreciated the mechanics video describing the recommended work to be completed. More

I trust this dealership with servicing my rav4. My appointments are easy to setup and are done quickly. My appointments are easy to setup and are done quickly. More

Great service. One time as stated. Comfortable waiting area Concern for the maintain. of the car Would recommend One time as stated. Comfortable waiting area Concern for the maintain. of the car Would recommend More

My truck went in on a Tuesday and on Wednesday afternoon whole motor changed. The whole crew was great. They informed me on everything will definitely go back. whole motor changed. The whole crew was great. They informed me on everything will definitely go back. More

I can’t believe you have to pay in the service bay. When I gave them my secured Apple Card, they said they needed a card with numbers. VERY UNSECURED! When I gave them my secured Apple Card, they said they needed a card with numbers. VERY UNSECURED! More

Always easy to schedule and the staff is friendly. I feel confident in my vehicle's upkeep. I feel confident in my vehicle's upkeep. More