Toyota of Fort Worth

Service Advisor Gregory Williams provoked a heated exchange with me by continuing to insist that my vehicle was serviced with 6 quarts of oil per Toyota specification - Owners Manual states oil capaci exchange with me by continuing to insist that my vehicle was serviced with 6 quarts of oil per Toyota specification - Owners Manual states oil capacity is 5 quarts. Hence, my concern with the engine being over service with oil. Situation was further aggravated by service technicians failure to clean oil spilled on engine and frame due to removal of old oil filter. I go to Toyota because I want quality work in a professional environment in which I am willing to pay extra, if required, to get. I am very disappointed/dissatisfied with the quality of service yesterday and the way the service advisor not only treated me but also his failure to try to get to the bottom of the 6 quart capacity dispute. More

The staff is fast, informative, professional. Dealership is clean and comfortable with complimentary water. Highly recommend them. Dealership is clean and comfortable with complimentary water. Highly recommend them. More

Nick Clements is an awesome service advisor. He has been taking care of my sequoia for several years. Not one issues! he is my service advisor for life! He has been taking care of my sequoia for several years. Not one issues! he is my service advisor for life! More

The service team is always polite and professional. Service is quick and service advisor great. Service is quick and service advisor great. More

The service was excellent! !! In and out quickly and good work! I was out 30-60 minutes earlier than promised. !! In and out quickly and good work! I was out 30-60 minutes earlier than promised. More

Terry was great to wrk with from the service department. He is what will bring me back for other service needs. He is what will bring me back for other service needs. More

Very efficient employees, service is good and to the point. They follow up and recommend, but are usually not pushy with trying to sell you something you don’t want or need. point. They follow up and recommend, but are usually not pushy with trying to sell you something you don’t want or need. More

They were on time and very nice. Everything was done that asked to be done! Everything was done that asked to be done! More

Good customer service. Who was taking care of my service? He’s very nice and polite and very good customer service. Who was taking care of my service? He’s very nice and polite and very good customer service. More

Service department is great. Jeff M. is polite, always helpful and is very knowledgeable about my cars. I trust him and the dealership. Jeff M. is polite, always helpful and is very knowledgeable about my cars. I trust him and the dealership. More