
Toyota of Fort Worth
Fort Worth, TX
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Service department is great. Jeff M. is polite, always helpful and is very knowledgeable about my cars. I trust him and the dealership. Jeff M. is polite, always helpful and is very knowledgeable about my cars. I trust him and the dealership. More
Everyone was kind and worked with me. Gustava is a great salesman. Kevin and the sales manager ( black guy) I can’t remember his name, he was very helpful. I will definitely use them ag Gustava is a great salesman. Kevin and the sales manager ( black guy) I can’t remember his name, he was very helpful. I will definitely use them again. More
Yesterday I was told to come back with an appointment and the TOTAL charges were $85. I went today like I was told and the charges were $106. Austin was the salesman, he claimed it was tax. The tax was only the TOTAL charges were $85. I went today like I was told and the charges were $106. Austin was the salesman, he claimed it was tax. The tax was only five dollars difference I mean why tell the customer something and do something else later you’re getting higher and higher on your prices you are the only place I go to for my car service and I don’t think I can afford you from now on and I don’t think anybody there cared when I told them that so there !!!! and I will make sure that my next car is not Toyota either I’m very upset with you. I don’t like people who lie. More
Overall service is fine. They need to do a better job of getting service advisors out to customers quicker. Having to wait 10 to 15 minutes for a service advisor is frustrat They need to do a better job of getting service advisors out to customers quicker. Having to wait 10 to 15 minutes for a service advisor is frustrating. More