
Toyota of Fort Worth
Fort Worth, TX
Filter Reviews by Keyword
By Type
Showing 867 reviews
Had a 10am appointment and was told my service would take an hour to an hour and a half. 4 hours later I got my vehicle back. I have always found it to be very poor business practice to low ball wait times a an hour to an hour and a half. 4 hours later I got my vehicle back. I have always found it to be very poor business practice to low ball wait times as it can highly inconvenience paying customers. Secondly I test drove a vehicle on the lot that I was interested in to pass the time and got a quote about my current vehicle as a trade in. I felt that I was being low balled on the managers offer and he had the audacity to get offended by me not liking his low offer. Based on the sales manager reaction and attitude towards my spouse and me, I would honestly never by a vehicle from this dealership. More
Service is always courteous and professional, Terry has always went above and beyond to.satisfy the customer. Always.glad to see him and he never fails in giving the best service for the customer My wife always went above and beyond to.satisfy the customer. Always.glad to see him and he never fails in giving the best service for the customer My wife and I are pleased to have a dealer and their employees that will do 110 percent in taking of the customer, we have been a customer for over 20 years and will be for many more More
Wonderful service and communication. They were very transparent and helpful throughout the entire process. I would highly recommend this dealership. They were very transparent and helpful throughout the entire process. I would highly recommend this dealership. More
This oil change was overdue, that's my fault, I checked the oil level a few hundred miles after it was serviced and the oil was so clean and clear that I thought it was empty at first but then it turned ou the oil level a few hundred miles after it was serviced and the oil was so clean and clear that I thought it was empty at first but then it turned out to be the right level and just a clean engine. More
The representatives are professional and prices very reasonable. How reasonable? Dealers in the Dallas-Fort Worth area are charging up to $10k OVER MSRP. Howev er, Toyota of Fort Worth does not. In reasonable. How reasonable? Dealers in the Dallas-Fort Worth area are charging up to $10k OVER MSRP. Howev er, Toyota of Fort Worth does not. In fact, they didn't even try to tack on a bunch of not-asked-for options. Yes, car dealers are in the business of making money, and it is a very challenging time. Having said that, this dealer is honorable in not gouging customers with unreasonable prices and greed. I respect this dealership for that. More