
Toyota of Fort Worth
Fort Worth, TX
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Was not ready when it should have been Service advisor Sutton was not very useful He came out to the waiting area many times to talk to customer and when there car was ready he came and got them When Sutton was not very useful He came out to the waiting area many times to talk to customer and when there car was ready he came and got them When my car was ready he called me on the phone and told me to meet him in the service bay Then he took me to the window to pay and did not got over anything with me Did not talk about the multi point vehicle inspection Just cold and did not care Bathroom where dirty More
Toyota of Fort Worth Service Department is always the best! All the Service associates are professional, polite, knowledgeable and care about the kind of service they provide; Nick Clements in particular best! All the Service associates are professional, polite, knowledgeable and care about the kind of service they provide; Nick Clements in particular. He's been my Service Advisor for over 2 years now, always gives me great advice and never tries to up-sell me into service I don't need. Thanks to all of you! Amy Smith Customer for life! More
Whole service experience was terrible. Advisor seemed disinterested. Over 2 hours for a 15,000 mile inspection and tire rotation. I did not receive a print out of my inspection results. A Advisor seemed disinterested. Over 2 hours for a 15,000 mile inspection and tire rotation. I did not receive a print out of my inspection results. Advisor just handed me my paperwork and said go to the counter to check out. Very disappointed. My first bad experience at this dealership but it was so bad I won’t return. More