
Toyota of Fort Worth
Fort Worth, TX
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My encounter with the service team has been above board with the utmost respect. The pride and professionalism shown to me allows me to leave satisfied knowing the technicians have looked my vehicle over a with the utmost respect. The pride and professionalism shown to me allows me to leave satisfied knowing the technicians have looked my vehicle over and reported all they see that should be addressed! More
Although disappointed when I booked appointment Monday with Samantha specifically requested my usual service manager, Austin E only to discover when I arrived that Austin was off. However, Ricco gave me e with Samantha specifically requested my usual service manager, Austin E only to discover when I arrived that Austin was off. However, Ricco gave me excellent service More
My service advisor, Terry was very knowledgeable and friendly. I had a question after picking up my vehicle, called Terry, and he returned my call right away. All questions were answered. friendly. I had a question after picking up my vehicle, called Terry, and he returned my call right away. All questions were answered. More
Decent. Expensive, especially on service. And stopped washing cars and doing minimal body work as part of service. Jeff seems to be a good guy in serv Expensive, especially on service. And stopped washing cars and doing minimal body work as part of service. Jeff seems to be a good guy in service. More
Poor customer service. They said they already fix one of the issue in my car but never really did, car is still the same. They had me scheduled for the earliest appointmen They said they already fix one of the issue in my car but never really did, car is still the same. They had me scheduled for the earliest appointment so I can get my car the same day but it was already 7pm and no one was still calling or texting me, I ended up getting my car the next day and the best part is “no work was done to my car!” They said they cannot fix it because it’s not a factory defect which I really doubt! I’ll definitely not gonna buy another Toyota car! So disappointing! More