Toyota of Fort Worth

Went in for 10,000 mile check & was pleasantly surprised at the prompt, professional & friendly service. So much better than previous experience. Was in & out in 45 minutes including car wash. Very pleased. at the prompt, professional & friendly service. So much better than previous experience. Was in & out in 45 minutes including car wash. Very pleased. More

Worst experience ever. My car was absolutely fine, no issues at all. Took car in for a routine oil change. They said battery failed test and that I needed a new one. Got battery replaced, then my car wou issues at all. Took car in for a routine oil change. They said battery failed test and that I needed a new one. Got battery replaced, then my car wouldn't start without multiple tries. Took it back to the dealership. They said it might be corroded terminals and gave me a $100 estimate to replace, and I found out the 2 terminals are $10 each at auto zone. Waited over an hour with my toddler, only to be told the battery they gave me was bad and failed the test, and also that they and all surrounding Toyota dealerships were out of batteries for at least a week. I understand sometimes dealerships run out of parts, but my car was completely fine before I let them touch it. Now my car has trouble starting and I can't drive it anywhere without the risk of needing a stranger to help jump it. That's difficult for everyone, especially parents. Will never go back again. More

Toyota of Ft. Worth service dept has excellent customer service and is very professional . Thank you Toyota of Ft Worth for quality service. customer service and is very professional . Thank you Toyota of Ft Worth for quality service. More

Most pleasant experience I have had with a dealership. John Le was professional and courteous. He answered all of my questions and handled all my concerns. It was like dealing with a friend. The finance p John Le was professional and courteous. He answered all of my questions and handled all my concerns. It was like dealing with a friend. The finance portion was even painless! No “hard sale” or pressure tactics at all. I was pleasantly surprised and I LOVE my new Toyota. I would recommend them to anyone and actually I already have! More

Everyone there are real nice. Service Dept is on top of taking care of your car and professional and keeps customer advised on the status on the service of my car taking care of your car and professional and keeps customer advised on the status on the service of my car More

The Toyota rep that handled our service and repair was very professional and knowledgeable. He helped us through the whole process. He was a pleasure to deal with. very professional and knowledgeable. He helped us through the whole process. He was a pleasure to deal with. More

The task was done with excellence! I appreciate the speed and the diligence to communicate while we waited. and the diligence to communicate while we waited. More

Excellent experience. I was treated courteously and maintenance was done efficiently. Spaces were clean and neat. maintenance was done efficiently. Spaces were clean and neat. More

Everyone is so nice. They listen to me about any concerns. Shane is a good employee. concerns. Shane is a good employee. More

While most dealers were quoting me a long wait time for a RAV4 Prime. Tito and the Internet sales team was able to get the car that my wife and I were looking for in less then a week. Seamless process fro RAV4 Prime. Tito and the Internet sales team was able to get the car that my wife and I were looking for in less then a week. Seamless process from start to finish on our purchase. Would def recommend in the future. More