
Toyota of Fort Worth
Fort Worth, TX
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Not happy with the fact that I told the service advisor specifically NOT to rotate my wheels and tires and They did so anyways damaging my 3k custom wheels. This isn’t NASCAR where you are timed to remove specifically NOT to rotate my wheels and tires and They did so anyways damaging my 3k custom wheels. This isn’t NASCAR where you are timed to remove lug nuts 😡😡😡😡 More
They are very welcoming! They did my maintenance even though I didn’t have an appointment. They also finished much faster than they told me, I’d gladly go back! though I didn’t have an appointment. They also finished much faster than they told me, I’d gladly go back! More
I've been going to this dealership for several years since I purchased by car from them and have always been treated fairly. I took my car in for an oil change and a VIP car wash. After 2 hours, I wen since I purchased by car from them and have always been treated fairly. I took my car in for an oil change and a VIP car wash. After 2 hours, I went to check on the status and found out that the detail department was backed up, and it would be another hour before my car would be ready. I was told that they had been backed up all day. Had I known that when I got there, I wouldn't have requested the VIP wash and probably would have been out in less than an hour. As it was, I was there for almost 3 hours. I wish they had communicated to me the situation and had kept tabs on my car and could have let me know if I wanted to continue waiting or not. More
Need new furniture in the waiting room it’s almost discussting.also when vehicle was returned the driver side door handle had grease all over it. discussting.also when vehicle was returned the driver side door handle had grease all over it. More
Always a joy to have the car in “Service” at Toyota of Fort Worth. The staff is so friendly, listen to your concerns and get you on your way in no time. My Service Advisor is Rico and he is the nicest, mo Fort Worth. The staff is so friendly, listen to your concerns and get you on your way in no time. My Service Advisor is Rico and he is the nicest, most concerned Advisor I could have. It is such a good feeling to know when I drive away from TFW that my vehicle has been taken care of and is in good condition. Thanks to all at TFW!!!!! More