
Toyota of Fort Worth
Fort Worth, TX
Filter Reviews by Keyword
By Type
Showing 869 reviews
I've been going to this dealership for several years since I purchased by car from them and have always been treated fairly. I took my car in for an oil change and a VIP car wash. After 2 hours, I wen since I purchased by car from them and have always been treated fairly. I took my car in for an oil change and a VIP car wash. After 2 hours, I went to check on the status and found out that the detail department was backed up, and it would be another hour before my car would be ready. I was told that they had been backed up all day. Had I known that when I got there, I wouldn't have requested the VIP wash and probably would have been out in less than an hour. As it was, I was there for almost 3 hours. I wish they had communicated to me the situation and had kept tabs on my car and could have let me know if I wanted to continue waiting or not. More
Always a joy to have the car in “Service” at Toyota of Fort Worth. The staff is so friendly, listen to your concerns and get you on your way in no time. My Service Advisor is Rico and he is the nicest, mo Fort Worth. The staff is so friendly, listen to your concerns and get you on your way in no time. My Service Advisor is Rico and he is the nicest, most concerned Advisor I could have. It is such a good feeling to know when I drive away from TFW that my vehicle has been taken care of and is in good condition. Thanks to all at TFW!!!!! More
Enrique Espinoza my Service Advisor was/is professional, polite and informative. Always takes good care of me when I bring my car in for service. polite and informative. Always takes good care of me when I bring my car in for service. More