Toyota of Fort Worth

We recently purchased 2020 Corolla SE.Our salesperson We recently purchased 2020 Corolla SE. Our salesperson John Lee was very nice and was a pleasure to work with as well. Thanks to all. We recently purchased 2020 Corolla SE. Our salesperson John Lee was very nice and was a pleasure to work with as well. Thanks to all. More

Fast efficient courteous service! Thanks to all the people involved! I would recommend this deaper to anyone needing their auto serviced or worked on! Thanks again! people involved! I would recommend this deaper to anyone needing their auto serviced or worked on! Thanks again! More

Toyota of Ft. Worth has always been friendly and Toyota of Ft. Worth has always been friendly and have always took care of my pick-up. Jeff McDowell is the service man I always use tp over see Toyota of Ft. Worth has always been friendly and have always took care of my pick-up. Jeff McDowell is the service man I always use tp over see taking care of my truck. Thanks Jeff and Toyota of Ft Worth! More

In writing twenty five word minimum about Toyota of Fort Worth, I rate the dealership excellent. The prime reason is Doug, the most professional, courteous, competent service representative any customer cou Worth, I rate the dealership excellent. The prime reason is Doug, the most professional, courteous, competent service representative any customer could conceive. Thanks! More

Mr. Ricco Espinosa did and outstanding job. Recommended future vehicle requirements with out any pressure. That to me was awesome will be coming back to take care of those recommendations. future vehicle requirements with out any pressure. That to me was awesome will be coming back to take care of those recommendations. More

Had a miscellaneous charge of $9 for driving the car in and out of service area and waited 15 minutes to bring car up and finally had to ask service writer to bring my car that they had 3 hours for an oil and out of service area and waited 15 minutes to bring car up and finally had to ask service writer to bring my car that they had 3 hours for an oil change. More

If I could give this Toyota location 0 stars I would. After I got an oil change today, I realized that they stole 2 gift cards out of my car. I spoke to the service director (Jeff) who said he would have After I got an oil change today, I realized that they stole 2 gift cards out of my car. I spoke to the service director (Jeff) who said he would have the manger run the video tapes and follow my car. I’m disappointed in this location and it’s employees. It is strictly principle for me! The fact that someone with sticky fingers would take what’s mine, they had no reason to go through my items in my car. They only wash the outside not vacuum or clean the inside. I will never come back to this location. I will stick with the Burleson location! More

Excellent service, Ruben is an amazing sales consultant. He listens to my needs and helps find the best vehicle for me. Ruben is very friendly and knowledgeable about the products he sells. I appreciate the He listens to my needs and helps find the best vehicle for me. Ruben is very friendly and knowledgeable about the products he sells. I appreciate the low pressure sales atmosphere at Toyota of Fort Worth. More

Great experience! Nick did a great job as always! The service for my car was finished in a timely manner and everything met my expectations! service for my car was finished in a timely manner and everything met my expectations! More

While my interaction with Austin was nothing but pleasant and professional (and has always been) I encountered two more reasons I will never purchase another vehicle from this dealership. In my initial order and professional (and has always been) I encountered two more reasons I will never purchase another vehicle from this dealership. In my initial order of a 2020 Toyota Tacoma TRD Pro there were multiple items wrong on the order that I waited 6 months to receive. Well outside the window promised. After acquiring a $47,000 vehicle I had my driver side turn indicator (blinker) go out/work intermittently within 90 days it took me three visits to the dealership to get someone to properly diagnose the problem and not falsely blame it on truck modifications. On the day I took it in for servicing I was assisted in a timely manner. We discussed pricing for a rim/tire upgrade that was proposed to me by a tire specialist less than 60 days prior. I was informed they would look into the ability to conduct the deal as that employee had been promoted out of the dealership. This dealership is well aware of my truck being fitted with an interlock system (intoxilator). I made it clear to all personnel handling my truck of the systems requirements and made myself readily available to conduct a system test or start up if needed. Just before receiving my truck Iwas informed that the original pricing agreement was not doable and informed my truck was ready. Upon receiving my truck back I discovered that my truck was in service lockout. This stems from missed tests/neglect of the interlock system. I immediately departed for a SmartStart service center to have a calibration done. Once I added an unnecessary 45 minute trip to my day (and wife missing work) I contacted multiple departments to start justifying the cause as this is a direct violation of my probation. All of this is due to the complacency by neglectful/lazy personnel. THIS DEALERSHIP DEALS IN MISINFORMATION AND PERSONNEL FAILURES. I WISH I WOULD HAVE BOUGHT MY DREAM TRUCK FROM ANOTHER DEALERSHIP AS THEY HAVE RUINED THE PROCESS EVERY STEP OF THE WAY. I TELL ALL WHO ASK, INQUIRE OR WILL FLAT OUT LISTEN DO NOT GO TO TOYOTA OF FORT WORTH. Should have paid $500 more for the deposit at Shottenkirk Toyota of Weatherford and gave them my business because rest assured I will NEVER give them another dime or recommendation. More