Toyota of Fort Worth

Normally I give these guys 5 stars but not this time. I had a 2:00 appointment for Toyota care regular maintenance & a state inspection. It took 2 hours & they didn't run it through the car wash or give me had a 2:00 appointment for Toyota care regular maintenance & a state inspection. It took 2 hours & they didn't run it through the car wash or give me the multi point inspection results so not even sure if that was done. They brought me a dirty car (always used to wash it before bringing out). My advisor told me nothing but the price, wasn't friendly, rushed me in to wait for hours, then rushed me out when I was trying to ask questions about the work done. Very disappointing, I've been going here since the 1980s & never had such bad customer service...I miss Charlie!!!!! More

Kent was very helpful and thorough. We will be returning Kent was very helpful and thorough. We will be returning in the future for service again. The location is very close to where we live Kent was very helpful and thorough. We will be returning in the future for service again. The location is very close to where we live More

Enrique Espinosa is always professional, courteous and kind. My wait was not long but felt long because of wearing a mask my looked great and and was ready to go! kind. My wait was not long but felt long because of wearing a mask my looked great and and was ready to go! More

Jeff McDowell provided excellent service. He is always courteous, friendly and efficient. It is a great experience to work with Jeff and to have him as my service advisor. courteous, friendly and efficient. It is a great experience to work with Jeff and to have him as my service advisor. More

I like working with Rico when I take my car & truck in he always kind and friendly that That’s why I go back to Toyota of Fort Worth to get my car service keep Rico there in the prices down and I’ll keep he always kind and friendly that That’s why I go back to Toyota of Fort Worth to get my car service keep Rico there in the prices down and I’ll keep coming back More

I’ve been coming to this dealership for almost 4 years now - Jeff McDowell is my service advisor and I always trust his recommendations completely. now - Jeff McDowell is my service advisor and I always trust his recommendations completely. More

Did an amazing job keeping me informed throughout the whole process. Fair pricing. Repair work was done to my satisfaction and car was returned to me cleaner. Great job Trevor whole process. Fair pricing. Repair work was done to my satisfaction and car was returned to me cleaner. Great job Trevor More

Nice business, staff are very professional and polite. They are very good at taking very good care of my baby girl (my car). Jeff McDowell is the best I’m very please with his service. I will always bring They are very good at taking very good care of my baby girl (my car). Jeff McDowell is the best I’m very please with his service. I will always bring my car back to the dealership for her check up. Thank you Jeff McDowell and Toyota of Fort Worth. More

Great service as always! Reuben was very helpful and made buying easy. We will always use Toyota of Fort Worth for our new car purchases buying easy. We will always use Toyota of Fort Worth for our new car purchases More