
Toyota of Fort Worth
Fort Worth, TX
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Oil change I just came into get a oil change , a hour and half later finish then they tell me I need a new battery.they tell me don't worry it under warranty so I just came into get a oil change , a hour and half later finish then they tell me I need a new battery.they tell me don't worry it under warranty so they went ahead and change it. My question is why do I need a new battery the car is only 4 months old?. I NEVER had any problems with my car starting , NEVER a light come on stating check battery. I did not buy my car here. I think they change battery to make up for the free oil change cause when dealership do warranty work they get paid for it. What ever the case might be I won't ever bring any of my 3 Toyota's back here.. More
Oil Change Got an appointment for 2pm. ... Was finished by 3. Easy greasy! Even honored a $5 internet coupon! And Jackson was awesome! Dealership was accommo Got an appointment for 2pm. ... Was finished by 3. Easy greasy! Even honored a $5 internet coupon! And Jackson was awesome! Dealership was accommodating by offering free bottled water and a fresh apple! More
Top Notch Service Department Having trouble with brakes and popped in without an appointment. Was immediately seen and back to work in 20 minutes thanks to their shuttle service. Having trouble with brakes and popped in without an appointment. Was immediately seen and back to work in 20 minutes thanks to their shuttle service. Had to have complete brake replacement on rear tires and new pads on front. They kept me updated on the progress and had my car ready the next day. Was given a rental to get me around in the meantime. Whole process was very professional and no nonsense. Love taking my car here for service. More
Excellent service Toyota of Fort Worth has been servicing my cars for more than 20 years. The service has always met or exceeded my expectation. The used car sales Toyota of Fort Worth has been servicing my cars for more than 20 years. The service has always met or exceeded my expectation. The used car sales force is a disappointment. A friend was looking for a vehicle & was interested in a Highlander shown on the site; after being assured by two different people that it was on the lot, he got to the dealership to be told it had been sold three weeks before. The effort to kick smokers to the curb isn't particularly endearing either. The outside smoking area has effectively been eliminated. Great service, but the rest of the dealership seems intent on chasing away customers. More
Great first time buying experience! This was my first vehicle purchase and the entire experience was fast and smooth. I went just to test drive a 4runner and fell in love with it. They w This was my first vehicle purchase and the entire experience was fast and smooth. I went just to test drive a 4runner and fell in love with it. They were able to work with my budget and get my the vehicle I wanted. Would definitely recommended this dealership and will come back if I ever decided to upgrade in the future! More
I was taken care of extreamly well. They took care of me even though I missed my first appointment. (Didn't get it in my phone) They rescheduled me with no problem after notifying me by They took care of me even though I missed my first appointment. (Didn't get it in my phone) They rescheduled me with no problem after notifying me by E-mail. The service was taken care of as scheduled and my car was ready as they said it would be. Everyone was very courteous and professional. More
Maintenance and Service I went in for my standard maintenance and Toyota has such a great program where all your maintenance is free for two years or 25,000 miles. I howeve I went in for my standard maintenance and Toyota has such a great program where all your maintenance is free for two years or 25,000 miles. I however forgot about the 25,000 miles portion and I was over by 2000 miles and they took care of my maintenance anyway for free just to show their appreciation for my business . Customer Service and service team are top notch and fast. I go out of my way to visit this Toyota service department More
Kudos to the Service Team! Thank you so very much for the wonderful customer service I received on our Prius V last week. The team went far beyond one would expect. I'm so grate Thank you so very much for the wonderful customer service I received on our Prius V last week. The team went far beyond one would expect. I'm so grateful for the concern given to me and my wellbeing. Thank you so very much!!! God bless you, Kimberly More
Found the perfect car for me. Very helpful & friendly. This is my fourth Prius I have purchased from them & I loved all of them but this one is my favorite?? Very helpful & friendly. This is my fourth Prius I have purchased from them & I loved all of them but this one is my favorite?? More
5000 Mile oil change Had my Oil change appointment at 2:00pm and they were done by 2:30pm Great service for 2017 Highlander. Very clean and nice. M. Perotti Had my Oil change appointment at 2:00pm and they were done by 2:30pm Great service for 2017 Highlander. Very clean and nice. M. Perotti More