Toyota of Fox Lake

Abdul was a great person to work with at Fox Lake. He was kind, respectful and very knowledgeable. I would definitely recommend working with him to anyone else I know is car searching. He was kind, respectful and very knowledgeable. I would definitely recommend working with him to anyone else I know is car searching. More

Abdul provided exceptional service going above and beyond to please the customer. He communicated with us on all stages from the search for the car and deposit to the final sales providing updates and answer to please the customer. He communicated with us on all stages from the search for the car and deposit to the final sales providing updates and answering all the questions. More

Abdul was pleasant and knowledgeable for a Toyota man selling a Mazda. We enjoyed doing business with him. selling a Mazda. We enjoyed doing business with him. More

Abdul provided excellent service! We had taken our previous vehicle in for service and were looking at a car on the showroom floor, and he took the time to help us despite the fact th We had taken our previous vehicle in for service and were looking at a car on the showroom floor, and he took the time to help us despite the fact that we were just there for an oil change and tire rotation. Abdul is the best! More

Toyota of Fox Lake did a fine job as we considered purchasing a new car. We very much appreciated Abdul Kosimov’s attention to detail. We were able to test drive the same vehicle we were interested in purchasing a new car. We very much appreciated Abdul Kosimov’s attention to detail. We were able to test drive the same vehicle we were interested in purchasing. He responded to all of our questions and kept in contact with us while the car was completing the assembly process and delivery. He helped us get familiar with our car, which has so many new features. We have owned Toyota vehicles since 1993. Great job! Thank you! More

Abdul was very helpful and patient in explaining and showing us around our lovely new vehicle showing us around our lovely new vehicle More

Lack of professionalism. Lack of customer service. From the Toyota of Fox Lake sales manager Tony. Lack of customer service. From the Toyota of Fox Lake sales manager Tony. More

💥💥💥STEER AWAY FROM TOYOTA OF FOX LAKE! This is my email to the general manager of Toyota of Fox Lake to which he didn't even bother to respond with an emoticon. 👎👎👎 What a shame 👎� This is my email to the general manager of Toyota of Fox Lake to which he didn't even bother to respond with an emoticon. 👎👎👎 What a shame 👎👎👎 Brian, Thank you for your time, but I must express my disappointment in the way my inquiry has been handled. I was initially quoted a final price for the 2012 Toyota Prius, and when I began negotiating, I was told that the price was non-negotiable because the car hadnt even been inspected yet. This is concerning to me for several reasons: How can the dealership set a final price for the car without knowing its condition? If it hasnt been inspected, how do you know its safe to drive? I was expecting a transparent and honest process, but this situation leaves me unsure about the true value and safety of the vehicle. Its troubling that I was presented with a final price without the necessary inspection, and I'm left questioning how much confidence I can have in this transaction if the vehicle's condition hasn't been properly assessed. I would appreciate some clarification on this matter before I proceed any further. I was told by the salesman Jeff Giessele and the sales manager Kevin Lessner, that I'll be called later in the day with a response. It didn't happen.  Very unprofessional!  I feel that they treated me unfair,  thinking that I'm a women and I know nothing about cars.  Big mistake!  Thank you for allowing me to express my concerns about the lack of inspection, potential safety issues, and pricing inconsistencies in a professional and respectful manner" Of course they lowered the price of the car the next day. Hmm, I wonder why that is. Watch out, would be customers! More

The management at Toyota of Fox Lake needs to know what a valuable resource they have in Timothy Delord. I made a random call to the dealership about a rusted out frame on my 2004 Toyota Tacoma. Despite what valuable resource they have in Timothy Delord. I made a random call to the dealership about a rusted out frame on my 2004 Toyota Tacoma. Despite what task I may have taken him away from, Timothy showed a level of professionalism and patience that I have not encountered in over 50 years of car ownership. In this age of negative connotations regarding car dealership personnel, the level of satisfaction in my experience with Timothy Delord must be acknowledged by dealership management. Please convey my thanks. More

This is the second vehicle we’ve purchased through Fox Lake Toyota and we could not be happier with the entire experience. John Ippolito went above and beyond to locate the vehicle we wanted and was great Lake Toyota and we could not be happier with the entire experience. John Ippolito went above and beyond to locate the vehicle we wanted and was great in walking us through the purchasing steps. John is friendly, knowledgeable, welcoming and patient, which are truly great qualities to have in sales. Shane was our finance person and he was also great. Clearly an expert in his piece of the process, Shane made getting through all of the paperwork painless. And finally, thanks to anyone else at Fox Lake Toyota who played a role with our new RAV, from picking it up and transporting back from Iowa to filling up the tank to detailing the vehicle before pickup, it’s all very much appreciated. More