Back

Toyota of Fox Lake

Fox Lake, IL

4.1
242 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
Contact Dealership

75 S. Route 12

Fox Lake, IL

60020

Directions

By Type

Showing 242 reviews

February 02, 2021

On purchasing my new Toyota, Matt Farbo showed both patience and professionalism on helping me find the best car to fit my families needs. My new Rav4 SUV is perfect! Thank you Toyota of Fox Lake! And More

by richardsrett1451
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Farbo, DAS Reputation Management
Feb 03, 2021 -

Toyota of Fox Lake responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Matt and our team were helpful during your visit and that you love your new Toyota RAV4. If you have any questions, please don't hesitate to reach out to us again. Sincerely, The Toyota of Fox Lake Team

January 25, 2021

Service department xplained exactly what would be done to my car and what it would cost, all wearing masks properly and even the pens got sanitized, and I love the sheet at the end with the checklist of thin More

by jeanaim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Aguillar
Jan 27, 2021 -

Toyota of Fox Lake responded

We appreciate you taking a moment to leave us this wonderful feedback! The safety and satisfaction of our customers is our highest priority, and we're happy to learn you felt comfortable during the entire transaction. Let us know if there's anything else we can do for you! Sincerely, The Toyota of Fox Lake Team

January 18, 2021

I purchased a Rav4 from John Ippolito. John is a professional and showed me all the vehicle’s features. Exceptional service above and beyond the call. More

by Diana B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ippolito, DAS Reputation Management
Jan 20, 2021 -

Toyota of Fox Lake responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Toyota of Fox Lake Team

January 15, 2021

I purchased a Camry from Toyota of Fox Lake last week. The sales representative I worked with was John. He was extremely helpful and accommodating. The process was relatively quick and every person I work More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Management
Jan 20, 2021 -

Toyota of Fox Lake responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, The Toyota of Fox Lake Team

January 05, 2021

I would like to change my original review. I would never refer this dealership to anyone, ever. I purchased a 2016 Jeep Wrangler from this dealership at the end of November. When we took the car for a test More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service manager, sales manager.
Jan 06, 2021 -

Toyota of Fox Lake responded

We acknowledge your review and are currently looking into the events you’ve detailed.

December 19, 2020

We went in knowing what we wanted and Liz C. let us test drive everything they had that fit our selection. She asked good questions to help us choose between two cars and was very nice to our kids, who we h More

by LCavanaugh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz C. , DAS Reputation Management
Dec 22, 2020 -

Toyota of Fox Lake responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Toyota of Fox Lake Team

December 15, 2020

Went seeking a used Camry. While the car was in good shape with lower miles for its year I didnt expect to be driven off because the finance dept nor the manager had ever delt with a power of attorney t More

by Djcustard1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Salesman, DAS Reputation Management
Dec 15, 2020 -

Toyota of Fox Lake responded

Thank you for sharing your thoughts and feedback with us, Djcustard1. We strive to provide the gold standard of service for all of our customers. We would very much like to learn more about your experience and work toward a solution with you. Please reach out to us directly at your earliest convenience. Sincerely, The Toyota of Fox Lake Team

December 03, 2020

Great experience purchasing Toyota Corolla 2019.Fair an easy negotiation .Both Rob and Mike (manager) were honest and pleasure to deal with . Anna and John B. More

by Jabylina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Management
Dec 04, 2020 -

Toyota of Fox Lake responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, The Toyota of Fox Lake Team

November 23, 2020

I purchased my 2021 Toyota RAV4 last week. John Ippolito made it a stress free purchase and was very helpful. John's customer service and that of the manager, Mike, and finance guru Rico were all great. D More

by Kathie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ippolito
Nov 25, 2020 -

Toyota of Fox Lake responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear John and our team were helpful during your visit and that you love your new 2021 Toyota RAV4. If you have any questions, please don't hesitate to reach out to us again. Sincerely, The Toyota of Fox Lake Team

November 12, 2020

Amazing service is back! My car broke down. AAA towed it in without me because of COVID-19. After the parts came in they fixed it right away, gave it its upcoming oil service early, took payment over the ph More

by Ess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Torious
Nov 23, 2020 -

Toyota of Fox Lake responded

Thank you for putting your trust in Toyota of Fox Lake! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, The Toyota of Fox Lake Team

...
10
...