Toyota of Fox Lake

Friendly and fast service Recently bought a Toyota Corolla from Lisa. She was great to work with. Friendly and helped with the ease of the purchase. Will definitely be back in Recently bought a Toyota Corolla from Lisa. She was great to work with. Friendly and helped with the ease of the purchase. Will definitely be back in the future. More

Vehicle purchase and service From the day I stepped foot into this dealership to purchase my 2017 Tacoma and have service performed on my vehicle has been top notch. John Ippolito From the day I stepped foot into this dealership to purchase my 2017 Tacoma and have service performed on my vehicle has been top notch. John Ippolito was my salesman and made my vehicle purchase easy and quick. Thanks Garber Toyota and keep up the good work! More

Simple Service Worst service around here. Took my vehicle the night before expecting a simple service to be completed. Got there at 1130 pm...service told me another Worst service around here. Took my vehicle the night before expecting a simple service to be completed. Got there at 1130 pm...service told me another 20 mins, had to sit and wait, wasting my time. I don't mind driving further to Pauley and get the red carpet treatment. More

Excellent I am so happy with my new car and was happy the John Ippolito was able to help me find my car that fit in my budget and everything went very smooth an I am so happy with my new car and was happy the John Ippolito was able to help me find my car that fit in my budget and everything went very smooth and easy. I would definitely come back when I am ready for a newer year, thanks again to John Ippolito. More

sales Recently decided to shop for a new or used Toyota. JEFF FOSSE was so helpful to direct us to the vehicle that matched our needs. Was very informative Recently decided to shop for a new or used Toyota. JEFF FOSSE was so helpful to direct us to the vehicle that matched our needs. Was very informative on the Toyotas and other similar vehicles. No pressure, lots of information. Made it a pleasureful experience. Unfortunately Garber had limited inventory for what we decided we needed. If you are considerring a vehicle look for JEFF. He was great! More

Everything was perfect John I helped me with the trading and buying process. The service are perfect and the staff is great. My husband loves the popcorn and I love my car! John I helped me with the trading and buying process. The service are perfect and the staff is great. My husband loves the popcorn and I love my car! More

Sales experience Recently returned to Garber for the purchase of our new 2019 Toyota Highlander XLE. Entire experience was handled very professionally. Although the ex Recently returned to Garber for the purchase of our new 2019 Toyota Highlander XLE. Entire experience was handled very professionally. Although the exact vehicle we wanted was not in stock, one was located and delivered to Garber promptly. Excellent experience! Thanks to all. We, of course, will be returning for our service needs. Happy New Year. Forrest & Nancy Stahmer More

Lupe B. today I came into the dealership hoping to find an SUV in my price range. Lupe listened to what I was looking for and even asked me what color I wante today I came into the dealership hoping to find an SUV in my price range. Lupe listened to what I was looking for and even asked me what color I wanted. No detail was too small and he went above and beyond to help me find my dream SUV and bring it down into my price range. I am now driving a Toyota 4 Runner and couldn't be happier! I need a car for my son and Lupe will let me know when he finds it. It was a pleasure working with everyone at the dealership. They were all very friendly. Thank you Lupe! More

Sales Person With Patience Of A Saint My wife recently purchased a 2018 RAV4 AWD SUV fromGarber Fox Lake Toyota after test driving multiple vehicles at three dealerships. As she keeps her My wife recently purchased a 2018 RAV4 AWD SUV fromGarber Fox Lake Toyota after test driving multiple vehicles at three dealerships. As she keeps her cars for averagely 12 years she really does her “due diligence” and makes very good informed decisions. As this time she was torn between brands and a sedan and SUV it was very time consuming for both her and the sales people. On her first visit to Fox Lake Toyota with Lupe Benavidez she test drove three vehicles and had Lupe bring up front two more for comparison spending the better part of three hours. Her second, third, and fourth visit were not quite as long but Lupe was there with a smile on his face answering all of her many questions. I was with her on three visits and also on the fifth visit when she decided on what she wanted. My job was to get the best deal possible. I also did “due diligence” and must admit for the first time Lupe’s smile was momentarily gone. My wife is thrilled with her new car and I am very pleased with the deal because Lupe is a sales person with the patience’s of a Saint. More

***HANDS DOWN THE BEST SERVICE DEPT I HAVE EVER DELT WITH*** This is a review about the Fox Lake Toyota Service dept. (Jack in particular) I want to start off by saying that in my 39 years of existence I have pe This is a review about the Fox Lake Toyota Service dept. (Jack in particular) I want to start off by saying that in my 39 years of existence I have personally bought and sold quite a few vehicles. I turn most of my own wrenches, so many times I will buy them with known issues, fix them, drive them for a few months, then turn around and sell them when I know its a solid vehicle. I usually make a little money, its kind of a hobby. I don't try to make a lot, usually just a couple hundred over what I paid. This is the justification that i use when my wifey gets frustrated when I am on the hunt for another one. So you might be thinking to yourself, if he turns his own wrenches then why would he be writing a service dept. review. Just be patient, and all will be revealed in just a minute. Sometimes when jobs are very critical or I don't have the specialty equipment I will take it to the dealership for service. In this case that service was a Trans Flush and the good ol Timing Belt and Water pump. Plus I took my Sequoia in to have the Corrosion resistant compound applied to the frame (its free service for 1st gen sequoias years 04-07) and an airbag recall. This was quite a bit of work for the tech ( which reminds me I forgot to find him and shake his hand) any ways back on target..... My truck was in the shop for 2 days..... I was offered a loaner vehicle, since It was to be 2 days worth of work ( Three Stars earned right off the bat). I got my truck back every thing was good but there was a squeaking coming from my serpentine belt. I informed Jack about it, I told him i thought it was just some of the compound from the CRC application. I wanted to inform him, just so he was aware that it wasn't squeaking when I brought it in, and the slim possibility something went wrong when they removed the power steering pump while accessing the timing belt. I took the truck home and the following day I removed the belt, cleaned it and all the pulley surfaces. I slapped the belt back on and it seemed to make the squeak dramatically less, but it was still there none the less. I drove it for a few days thinking that it might right itself but it only got worse. So I called Jack to let him know what was going on (it was late in the day) so he scheduled me for the next available appointment slot the next day. I decided to do a night drop and again he offered me a loaner (which I declined because I didn't need it But PLUS ONE STAR for fitting me in so quickly) I went in today to pick it up after work and he ended up having a new Serpentine belt put on at no charge (PLUS ONE STAR). There is SOOOO much more to this story that I could share with you, but my fingers are starting to hurt, so I will spare you all the details. Psssst....Please don't tell anyone my fingers are hurting ( I DON'T WANT TO BE PUT ON LANDSCAPING DUTY cause then my back would hurt) by the way if you didn't catch that fingers hurting thing it was a Happy Gilmore movie quote. I have had some really bad experiences with dealerships in the past, I wanted to go in depth on this review so you will know WITH CONFIDENCE that this business's service dept. has went above and beyond what I ever expected to please this customer. I can't say that they are all as good as Jack as Jack is the only person which I interacted with, but if they are all half as customer oriented as Jack is, its a safe bet that 1. you won't get the run around. 2. They will treat you with respect. 3. They will make sure that you are completely happy with your service. 4. If they accidentally cause a issue while working on your vehicle ( getting coolant or CRC on my serpentine belt) They will make it right. Hands down, i say again HANDS DOWN the absolute best service dept. I have ever dealt with... I have lived in Kentucky, Indiana, Washington State, Virgina, and Hawaii ( I am Active Duty Military) I hope you have a blessed day!! Thanks again Jack, I hope to see you at church on sunday.... ( I am a proud Christian and invited him to church before I left the dealership) If I could give 6 Stars I would!!! Ohhh and they washed my vehicle Twice. More