Toyota of Fox Lake

This was my first time purchasing a car on my own. I did tons of research on my own before I even went into a dealership. I wanted to make sure that I was as informed as I could be. I have been warned about tons of research on my own before I even went into a dealership. I wanted to make sure that I was as informed as I could be. I have been warned about "sleezy" car salesmen and what not, and I didn't want to be taken advantage of. I spent about 10 hours at the Fox Lake dealership over the course of 3 months. They were in constant contact with me, making sure that they were meeting my needs and answering any questions I had. They were patient, informative, and a pleasure to work with. I would recommend Fox Lake Toyota to any of my friends and family. It's been a great learning experience, and I feel confident that I was taken care of and that I got a great deal. More

Such a friendly place - Gill makes getting service done an unexpectedly happy experience. We live in Gurnee, but we continue to drive out to Fox Lake because of the people. It's also great that you offer an unexpectedly happy experience. We live in Gurnee, but we continue to drive out to Fox Lake because of the people. It's also great that you offer wifi and comfy seats to pass the time. See you in 5,000 miles! More

Bob is always very friendly and professional. I have purchased two New 2010 Toyotas from him at Fox Lake Toyota. I had reffered him to a friend loking for a Sienna Mini Van. Bob kept in contact with m purchased two New 2010 Toyotas from him at Fox Lake Toyota. I had reffered him to a friend loking for a Sienna Mini Van. Bob kept in contact with me trying to help my friend get into a new van. My friend decided to buy a Toyota from a dealer much closer to his home for convenience purposes only. I make it a point to stop by and say hello to Bob each time I am in Fox Lake Toyota for general maintenance and service visits. I have been to many car dealers in the past and walked away from deals that I felt pressured into. That pressured feeling is never one that felt in my dealings with Bob. More

I went to over 5 different dealerships looking for a car. I was getting so stressed out with going to all the different dealerships. John was BY FAR the best sales guy that talked to me. I felt I could trust I was getting so stressed out with going to all the different dealerships. John was BY FAR the best sales guy that talked to me. I felt I could trust him and he wasnt pushy like every other sales guy.I will ALWAYS recommend him. I was so very happy and still am with how everything went. More

I had great experience while purchasing a car, the sales and finance assistance I received really stands out from the other stores I visited. Your professionalism, honesty, helpfulness most defenately is ve and finance assistance I received really stands out from the other stores I visited. Your professionalism, honesty, helpfulness most defenately is very appreciated. I certainy will recommend your store. More

This was my first car purchase, and I had been to other dealerships looking at vehicles. None of the others compared to the service I received at Fox Lake Toyota! They were friendly, fun, and knowledgeabl dealerships looking at vehicles. None of the others compared to the service I received at Fox Lake Toyota! They were friendly, fun, and knowledgeable! They also provide wonderful service for my vehicle! I only take my car, even for just an oil change, there because I trust them, and I don't feel like they are taking advantage of my lack of knowledge related to cars and services. They have been so helpful, and it was a great first car purchase experience! More

We decided that we wanted to purchase a new "Green" vehicle due to the fact that my wife's company would pay for almost half of our car payment every month if we did so. We started at a differ "Green" vehicle due to the fact that my wife's company would pay for almost half of our car payment every month if we did so. We started at a different dealership on a Friday night and after they had no color options, and only one Prius that we could buy, I found Fox Lake's info through a mobile app on my iPhone. At this point it was 7:00pm on a Friday evening, I called them up, talked to Bob and they had what I was looking for and in stock. We quickly left the first dealer, made it to Fox Lake Toyota at 7:58 (they close at 8) and worked the deal. Wegot the car we wanted at a nice price with no haggling. Bob was a good guy, answered all of our questions and went the extra mile whenever he could. I would highly recommend this dealership for your new car needs. More

I stopped in to look at the new toyota FJ, They were very helpful they sourced the colors and options and had the Truck delivered the next day, I have purchased many trucks and this was by far the best exper helpful they sourced the colors and options and had the Truck delivered the next day, I have purchased many trucks and this was by far the best experience I have ever had, I did not feel like I got rippede off as you usually feel when you walk out of a dealership. I have purchased from RAY, RAYMOND, CARMAX, CLASSIC, ROCKENBACH, JOHN ELWAY, and this was by far my best and friendliest experience, service is excellent and they are always helpful and not pushy. HIGHLY RECOMMEND. More

I had a great experience at this dealership. Now, I was buying a prius and had to pay msrp so I didn't have to negotiate price but I did get a very fair offer on my trade-in and super deal on my extended w buying a prius and had to pay msrp so I didn't have to negotiate price but I did get a very fair offer on my trade-in and super deal on my extended warranty. My salesman, John I. was very straightforward and went above and beyond my expectations. He never once tried to push for an upgraded model, or add-on. He didn't try to talk me into another car (like a previous dealership I had worked with) He was very hardworking throughout this process and even answered my phone call after hours. The best trait of this dealership is their laid-back approach. They are always smiling (especially Larry) and friendly and make you feel like you're buying from an honest group. Also, there are free sandwiches and car-washes on Saturdays, nice! More

Stopped here when I was shopping for my new camry because the billboards that said lifetime warranty. When I asked to see a copy of the warranty, everyone there started to avoid my request for at least half the billboards that said lifetime warranty. When I asked to see a copy of the warranty, everyone there started to avoid my request for at least half and hour. When I finally said that I was leaving because of that they showed me 2 papers that discribed thier "warranty". What first got me is that the first page said "This is not Insurance".. The "lifetime warranty" seems to be an agreement with only Fox Lake Toyota that if you do every facotry recomended service, Fox Lake willl repair your car for free. There are so many holes in it that I doubt you would ever get reimbursed. I asked wha would happen if I brought my car in at 5,600 miles for an oil change instead of 5,000, would I still be covered? They said probly not. Another hole. Would this still be honored if management changed or the dealership got new owners???? No answer. I managed to get a copy of the agreement to take home and read. It seams like if there ever was a problem, the company who "administers" it would be responsible for finding a way not to pay instead of paying it. My gut feeling said run. I did. More