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Toyota of Fox Lake

Fox Lake, IL

4.2
243 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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75 S. Route 12

Fox Lake, IL

60020

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Showing 243 reviews

January 17, 2023

Sales were prompt, direct and thoughtful. Showroom is nice and has numerous models to look at.. Helpful with preparing trade-in . More

by pistakeedragon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Management
Jan 19, 2023 -

Toyota of Fox Lake responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Toyota of Fox Lake Team

December 19, 2022

The sale process was fast . It was my first time purchasing a vehicle on my own and it went great . From the initial phone call to the end . More

by Paradise.na53
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John ippolito
Dec 20, 2022 -

Toyota of Fox Lake responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Toyota of Fox Lake. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Toyota of Fox Lake Team

December 15, 2022

Kyle K. , Jeff G. & Evelyn G. were all very friendly and welcoming to us. We especially appreciate the time that Kyle took to help set up the phones in our ne More

by Ryan M.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Management
Dec 15, 2022 -

Toyota of Fox Lake responded

Ryan, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Toyota of Fox Lake. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Toyota of Fox Lake Team

November 02, 2022

Andrew was such a great salesman. If it wasn't for him I don't know if I'd have even looked at getting a new car. He definitely changed my mind! I'm sending everyone I know to him, th More

by William Anderson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Gatchell
Nov 02, 2022 -

Toyota of Fox Lake responded

Thank you so much for your feedback, William. We greatly appreciate the opportunity to work with you and earn your business. We will be sure to share your feedback with Andrew. Please let us know if we can ever help you in the future. Sincerely, The Toyota of Fox Lake Team

October 17, 2022

I loved walking in and talking with the gentleman who greeted us at the door and had a really nice conversation about cars, what you had in stock, like we were buddies talking about cars, not salesman to More

by drogos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John, DAS Reputation Management
Oct 18, 2022 -

Toyota of Fox Lake responded

Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Toyota of Fox Lake, we value our customers and we look forward to seeing you down the road. Sincerely, The Toyota of Fox Lake Team

September 23, 2022

Toyota of Fox Lake has always taken very good care of my Avalon. I am very happy with the service I recieve. More

by Ann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Torious
Sep 23, 2022 -

Toyota of Fox Lake responded

Ann, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Toyota of Fox Lake Team

September 09, 2022

If I was able to give this dealership a 0 star that would be generous. My husband and I were looking for a Prius and noticed they had two available on their website. We live over an hour away and called to a More

by jlsteppe
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joan
August 18, 2022

The staff was friendly and cheerful. They provided great customer service. It was an excellent experience overall. More

by James M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa, DAS Reputation Management
Aug 19, 2022 -

Toyota of Fox Lake responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Toyota of Fox Lake Team

July 22, 2022

The car-buying process isn’t something most people look forward to especially with the chip shortage these days. After our recent experience at Fox Lake, we learned it doesn’t have to be so bad! It first More

by kedaniel89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Paladino
Jul 26, 2022 -

Toyota of Fox Lake responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Toyota of Fox Lake Team

May 12, 2022

Service Advisor was quick to meet me when I pulled in. Extremely polite. Answered all questions without hesitation. Explained what work was done to my car and explained what the results meant. I was satis More

by k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Advisor
May 13, 2022 -

Toyota of Fox Lake responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Toyota of Fox Lake Team

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