Toyota of Fox Lake

It was an interesting year for purchasing a RAV4! After getting disappointed with the way a dealer closer to me handled my business, I found John I at Fox Lake and he was upfront and honest sbout expectati getting disappointed with the way a dealer closer to me handled my business, I found John I at Fox Lake and he was upfront and honest sbout expectations. We knew issues and time needed for delivery. He went over vehicles coming in and what I was looking or not looking for. I purchased my beautiful 2021 RAV4 XSE and love it! I'm hoping Toyota's reputation holds up after moving from my still running '08 Highlander with 245K miles. Thanks John More

The service team is professional. While inspecting after an oil change, they found a rodent nest and, on request, cleaned it out of the engine compartment, checked the wires and advised my of upcomin after an oil change, they found a rodent nest and, on request, cleaned it out of the engine compartment, checked the wires and advised my of upcoming service needs so I can prepare. They are awesome. More

Horrible we drove an 1 hr and half. We were quoted one price and told there was a transit $2495 fee because we did not have a trade In. No where on the website does that say that. RUN AWAY UNETHICAL AND price and told there was a transit $2495 fee because we did not have a trade In. No where on the website does that say that. RUN AWAY UNETHICAL AND SAD THAT YOU CANT TRUST PEOPLE! More

Janel and Mike - professional, pleasant, thorough. Great experience. Thank you experience. Thank you More

After years as a VW owner, I saw the light and it shines on Toyota of Fox Lake - many thanks to John Paladino for great salesmanship, very professional and knowledgable guidance. I love my Corolla! Thanks on Toyota of Fox Lake - many thanks to John Paladino for great salesmanship, very professional and knowledgable guidance. I love my Corolla! Thanks so much, John More

I called about a used 2020 Avalon and received a call back from Mike Willock, who prepared a car for me to drive on very short notice. John Ippilito worked with me andexplained all the bells and whistleo back from Mike Willock, who prepared a car for me to drive on very short notice. John Ippilito worked with me andexplained all the bells and whistleon the car and was extremely patient throughout the process. Mike checked back with us and both offered something to drink. When I arrived to pick up the car, John was professional with the delivery of the car and made sure it was ready. He definitely knows the product. He provided me a bottle of touch up paint and explained how to use it properly. Both Mike and John were patient and professional throughout the process. I would recommend Fox Lake Toyota to a relative or friend, based on my experience with this purchase. More

Their email team did a bait and switch to bring me through the door and after driving 95 miles to get there I left!!!y through the door and after driving 95 miles to get there I left!!!y More

Frank Napolitano is the best service advisor I've ever had the pleasure of working with. He explains everything and makes me easy for me to understand. I very much look forward to needing to bring my car had the pleasure of working with. He explains everything and makes me easy for me to understand. I very much look forward to needing to bring my car in for service. I fully trust and respect any recommendations he makes. The amenities are nice and clean; any wait times fly by. By far though, the best part of the service dept are the people. If Frank and Torious are there, I know I'm going to leave with a smile :) They're the best team ever. More

Internet pricing made my search much easier. Trevor R., Mike W., Derek, and the internet sales team were awesome to work with. They made sure I was able to get the right vehicle and options I was looking Mike W., Derek, and the internet sales team were awesome to work with. They made sure I was able to get the right vehicle and options I was looking for. The experience was simple and communication was top notch. I would definitely refer a friend to Toyota of Fox Lake without hesitation. More

Matt Farbo was amazing to work with and helped me find the best model for my driving needs. I would definitely recommend him to my friends and family. the best model for my driving needs. I would definitely recommend him to my friends and family. More