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Toyota of Fox Lake

Fox Lake, IL

4.4
258 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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75 S. Route 12

Fox Lake, IL

60020

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Showing 258 reviews

September 23, 2022

Toyota of Fox Lake has always taken very good care of my Avalon. I am very happy with the service I recieve. More

by Ann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Torious
Sep 23, 2022 -

Toyota of Fox Lake responded

Ann, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Toyota of Fox Lake Team

September 09, 2022

If I was able to give this dealership a 0 star that would be generous. My husband and I were looking for a Prius and noticed they had two available on their website. We live over an hour away and called to a More

by jlsteppe
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joan
August 18, 2022

The staff was friendly and cheerful. They provided great customer service. It was an excellent experience overall. More

by James M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa, DAS Reputation Management
Aug 19, 2022 -

Toyota of Fox Lake responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Toyota of Fox Lake Team

July 22, 2022

The car-buying process isn’t something most people look forward to especially with the chip shortage these days. After our recent experience at Fox Lake, we learned it doesn’t have to be so bad! It first More

by kedaniel89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Paladino
Jul 26, 2022 -

Toyota of Fox Lake responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Toyota of Fox Lake Team

May 12, 2022

Service Advisor was quick to meet me when I pulled in. Extremely polite. Answered all questions without hesitation. Explained what work was done to my car and explained what the results meant. I was satis More

by k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Advisor
May 13, 2022 -

Toyota of Fox Lake responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Toyota of Fox Lake Team

April 30, 2022

John Ippolito, made the car buying experience very positive. He is extremely knowledgeable, and very attuned to the customer. Our car was delivered very quickly. John is great to work with. More

by EB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Management
May 03, 2022 -

Toyota of Fox Lake responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Toyota of Fox Lake Team

April 10, 2022

I worked with Kyle Richards and Kyle Kiemle and they were both fantastic very knowledgeable and made the whole process quite delightful. I was kept in the loop of when my car would arrive and delivery was a More

by Sossongm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Richards, Kyle kiemle , DAS Reputation Management
Apr 12, 2022 -

Toyota of Fox Lake responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Toyota of Fox Lake Team

March 25, 2022

John Paladino spent a lot of time with me without pressuring. I told him I wanted a deal and he gave me one! He was informative and honest! More

by Map
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Paladino, DAS Reputation Management
Mar 29, 2022 -

Toyota of Fox Lake responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Toyota of Fox Lake Team

March 12, 2022

Vary happy with our salesman John Lppolito . He explained things to us and offered to call him on any questions about our Highlander and Rav4. More

by larryhamann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Management
Mar 15, 2022 -

Toyota of Fox Lake responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Toyota of Fox Lake Team

February 19, 2022

Went in after receiving internet price, price was quoted $200 under msrp. Asked them 1 Million times if there was going to be any additional fees or mandatory paint protection packages BEFORE WALKING IN THE More

by destroyerofmines
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
DAS Reputation Management
Feb 23, 2022 -

Toyota of Fox Lake responded

Customer satisfaction is one of our main priorities, and it seems as if we fell short during your most recent visit with us. We understand the car-purchasing process may be stressful and time-consuming, but our staff is dedicated to making that process as fast and easy as possible. If there is anything our staff can do to fix your experience, please do not hesitate to reach out to us directly. Sincerely, The Toyota of Fox Lake Team

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