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Toyota of Glendora

Glendora, CA

4.6
865 Reviews

1949 Auto Centre Drive

Glendora, CA

91740

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865 Reviews of Toyota of Glendora

August 05, 2025

Check in was effortless and quick. Service advisor told me when my vehicle would be ready and he was spot on. More

by formergrunt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember service advisor name
August 05, 2025

I have no issues with the dealership, my issues stemmed from my interaction with the service advisor. More

by eyeyellow6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Robles
August 04, 2025

Great customer service and well informed and easy to talk to sales representatives. Process was easy, fast and all around great! More

by Jaime Aguilera
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Rivas, Ricardo Rodriguez, Jose Sanchez
August 03, 2025

I worked with Rick at the dealership for around 2 months to get what I wanted and needed. He helped me obtain exactly what I needed with what I requested. More

by ryp1004
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Rodriguez
July 31, 2025

Emmanuel is very friendly and great to talk to. My hesitancy to give 5 stars has more to do with my not asking enough questions. More

by 28hallows-nab
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emmanuel
Jul 31, 2025 -

Toyota of Glendora responded

Hello 28hallows-nab, We appreciate your kind review, If you have further questions, please feel free to contact Emmanuel or a Sales Manager. Thank you, David Canova General Manager Toyota of Glendora

July 19, 2025

It took me, after a hour and a half waiting at the dealership, to ask if my car was finished. The young man checked, said he thought it was almost done, and within 30 seconds my car pulls out of the s More

by mjlaverne
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
Jul 31, 2025 -

Toyota of Glendora responded

Hello MJlaverne, Thank you for bringing this to my attention. I will use the information you provided to further train my staff. If you return for service, and experience any issues, please feel free to reach out to me. My office is in the sales showroom. Thank you, David Canova General Manager Toyota of Glendora

July 14, 2025

Good service,not pricy, the service advisors are available to explain and and answer ur questions. More

by rita2577
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olvin M
July 13, 2025

UNUSUALLY long check-in and service time, probably 'cuz it was a Saturday (might first Saturday appt). Text/email confirmation not consistent. No ETA/updates during service, just "welcome" and "you're done More

by Gerry Cacnio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't remember who I worked with.
Jul 31, 2025 -

Toyota of Glendora responded

Hello Gerry, I apologize about the long check-in wait, as it tends to happen on Saturday's. You may want to try the first available appointment to avoid that in the future. I will use your feedback to further train my staff in communication with our customers. Thank you, David Canova General Manager Toyota of Glendora

July 10, 2025

I'm usually hesitant to use this dealership for service due to the constant upselling. I understand this is a business and it's purpose is to make money. I use the service for my Tundra and have been a c More

by tim.cossey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
unknown
Jul 31, 2025 -

Toyota of Glendora responded

Hello Tim, I appreciate your feedback. It looks as though you are pleased with our service, however, it looks like we could have done better in a couple of areas. I will point this out to my service staff in our next training session. Thank you, David Canova General Manager Toyota of Glendora

July 10, 2025

Dave was excellent he let me know what I needed and he got me out on time overall very satisfied More

by rubenvelasco54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cashier
Jul 31, 2025 -

Toyota of Glendora responded

Hello Rubenvelasco54, We appreciate your kind review. We will continue to strive to make your service experiences great. Thank you, David Canova General Manager Toyota of Glendora

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