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Toyota of Glendora

Glendora, CA

4.7
858 Reviews

1949 Auto Centre Drive

Glendora, CA

91740

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858 Reviews of Toyota of Glendora

July 13, 2025

UNUSUALLY long check-in and service time, probably 'cuz it was a Saturday (might first Saturday appt). Text/email confirmation not consistent. No ETA/updates during service, just "welcome" and "you're done More

by Gerry Cacnio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't remember who I worked with.
Jul 31, 2025 -

Toyota of Glendora responded

Hello Gerry, I apologize about the long check-in wait, as it tends to happen on Saturday's. You may want to try the first available appointment to avoid that in the future. I will use your feedback to further train my staff in communication with our customers. Thank you, David Canova General Manager Toyota of Glendora

July 10, 2025

I'm usually hesitant to use this dealership for service due to the constant upselling. I understand this is a business and it's purpose is to make money. I use the service for my Tundra and have been a c More

by tim.cossey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
unknown
Jul 31, 2025 -

Toyota of Glendora responded

Hello Tim, I appreciate your feedback. It looks as though you are pleased with our service, however, it looks like we could have done better in a couple of areas. I will point this out to my service staff in our next training session. Thank you, David Canova General Manager Toyota of Glendora

July 10, 2025

Dave was excellent he let me know what I needed and he got me out on time overall very satisfied More

by rubenvelasco54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cashier
Jul 31, 2025 -

Toyota of Glendora responded

Hello Rubenvelasco54, We appreciate your kind review. We will continue to strive to make your service experiences great. Thank you, David Canova General Manager Toyota of Glendora

July 03, 2025

Vincent Hall was helpful, courteous and professional. Patiently showed us how to use the car features. More

by David
Recommend Dealer
Yes
Employees Worked With
Vince Hill
Jul 31, 2025 -

Toyota of Glendora responded

Hello David, I appreciate you taking the time to bring this to my attention. I will give Vince Kudos on this. Thank you, David Canova General Manager Toyota of Glendora

July 02, 2025

It’s been decades since I bought a new car and the idea just didn’t appeal to me for several reasons. One being the tactics some may have used to keep customers waiting while pretending that they’re gettin More

by sehzar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beto Rojas, Silvia Alvarez
Jul 31, 2025 -

Toyota of Glendora responded

Hello Sehzar, We appreciate your kind review. Here at Toyota of Glendora, we pride ourselves in top level customer service. I will give Beto Kusdos on his efforts. Thank you, David Canova General Manager Toyota of Glendora

June 30, 2025

Checked car and while the sound returned same day, I feel comfortable that nothing major is wrong More

by DanB
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
June 29, 2025

Overall a great store, good people, very nice and helpful. Glendora genuinely cares about their customers. More

by cifuentesfred62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Rivas, Jeremy Gauntt, Jeff Gauntt
June 27, 2025

Had appointment for 10 AM and waited 3 1/2 hours for oil change service More

by heitkas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Gauntt
June 25, 2025

The service department is excellent. They communicate well and get things done in a timely manner. More

by bela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Petrus
June 20, 2025

Awesome service and highly recommend. The technicians and service leads are great and professional will go back. More

by Omarqadamani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genaro, Francisco
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