Toyota of Greensboro

Although I wasn't able to purchase a car from this dealership, I was impressed by the personal attention and thoughtful customer service I received from their management and sales team. If they had ha dealership, I was impressed by the personal attention and thoughtful customer service I received from their management and sales team. If they had had the Prius available with options I was looking for, I would definitely have purchased from them. More

I love my 2009 Toyota Venza from Rice Toyota! It was not an easy car to find, as I was very specific in what I wanted and how much I was willing to pay. They found me the exact car I wanted and got it to me an easy car to find, as I was very specific in what I wanted and how much I was willing to pay. They found me the exact car I wanted and got it to me within a week. I also did my financing with Hugh Holman at Rice and he was very patient and informative, I knew exactly what my payment would be before I signed anything and that made me feel like there were going to be no surprises. I love driving everywhere in my Venza and all my friends love riding in my new car. Rice Toyota made me a happy woman! More

So I bought a used 2005 Dodge Ram Quad Cab for a excelent price from Rice Toyota. After, 6 months the wheel fell off causing major damage to the truck. So I contacted Rice and they immediatly offered to fix price from Rice Toyota. After, 6 months the wheel fell off causing major damage to the truck. So I contacted Rice and they immediatly offered to fix all the damage and cover half of the bill. After quoting me $6800 for the repairs, they still agreed to cover half...all the way up to the day of the repairs. They informed me the morning of that they no longer would be able to cover half! For which ever reason im not sure. They totally went against all the verbal agreements and promises they had made. So i asked if i could have my vehicle towed away for know charge (since they had it for a week) at first they said the bill was $3?? then charged $2?? FOR WHATEVER..just to get back the truck !! So i paid it and after many emails and arguing they refunded my money. Needless to say that wonderful deal that i had orginally gotten turned out to be a not so good deal. I am now having all repairs made at another lot for less then half then Rices estimate !!! So buyer beware....STAY AWAY FROM RICE TOYOTA !!! THEY ARE LIARS and CHEATS. More

I just had the best experience in buying a new car. I had been shopping the market via internet for about 6 months. I had finally decided to shop dealers and had been to two in the triad area. I ended had been shopping the market via internet for about 6 months. I had finally decided to shop dealers and had been to two in the triad area. I ended up buying my new vehicle from Rice Toyota's internet team. Lindsay, Frank and Christina were a blast too work with. They listened to my needs and were very helpful in meeting my budgets. I am a Regional Sales manager for a large company and loved the soft sale approach. I will be passing their information along too all my friends in the area looking for a car. I even will trade with them again with another vehicle in the next 12 months. Respectful Intelligent Caring Efficent Toyota the place to buy your next car!!!!!!!!!!!!!!!!!! More

What a rotten experience. How would you like to test drive a vehicle, spend at least an hour discussing options, have them drive your trade-in for an appraisal, then be told the next morning the sales r drive a vehicle, spend at least an hour discussing options, have them drive your trade-in for an appraisal, then be told the next morning the sales rep has no recollection of the experience? When his memory was jogged and he was asked why he hadn't returned the phone call promised regarding the trade-in value, his response? "Call me back at 2 and I'll have that for you". Call YOU back?? Nah...We'll spend our 30 grand at Nelson Honda. You could learn alot from that dealership - now they know how to treat a person with respect. More