Toyota of Greensboro

We've been impressed with the quality of service at Rice, and will continue to have our cars serviced there. Your staff is always very professional, with a focus on our satisfaction. We've never had a prob and will continue to have our cars serviced there. Your staff is always very professional, with a focus on our satisfaction. We've never had a problem there, and do not expect one as we continue to do business with you. Thanks for your great support - and we look forward to more of the same in the future. More

Quick, professional service, accurate estimate of expense. Polite, friendly employees. Waiting room supplied with coffee, newspapers, magazines and Wi-Fi. I have had over 20 years of service with expense. Polite, friendly employees. Waiting room supplied with coffee, newspapers, magazines and Wi-Fi. I have had over 20 years of service with Rice and have found their work to be of high quality. More

The visit was for a repair on a recall notice. Randall contacted me to set up the appointment and met me at the service center when I arrived. He sadi it would take approximately an hour to complete repai contacted me to set up the appointment and met me at the service center when I arrived. He sadi it would take approximately an hour to complete repairs and it did. He came into the waiting area to find me and let me know I was ready to go. I like the one-on-one customer service. More

I have called Brock Clayton several times concerning service for my 2009 Camry. Needless to say, I was quite upset with the recall news. Brock has always been very patient and explained things to me. I service for my 2009 Camry. Needless to say, I was quite upset with the recall news. Brock has always been very patient and explained things to me. I have noticed that even when he is very busy, he always has been very polite. Recently, Brock took care of having my car repaired with the new gas pedal and the plate. More

I've taken my new Toyota to this dealership twice and have had a good experience both times. They always seem to have an available appointment when I need it although they always seems busy! The person y have had a good experience both times. They always seem to have an available appointment when I need it although they always seems busy! The person you make the appointment with on the phone is the same person who checks you in when you arrive. The drop off area is well organized- you just pull up to the service area, and they come out with their electronic notebooks, scan the barcode in your doorframe and take your keys. It's so simple. The waiting area is large and comfortable and they do offer a shuttle service if you want to drop off your car (I've never used the shuttle). The prices are average for a dealership. More

This is the first new vehicle we bought in 11 years, so we were a bit uneasy with how things would progress with the the purchase of the new car. I did quite a bit of research on the internet in regards we were a bit uneasy with how things would progress with the the purchase of the new car. I did quite a bit of research on the internet in regards to the purchase of an Avalon XLS. WE used the American Express purchase program for determining where to buy our vehicle. I received the list on the internet for the certified dealers that participated in that program and Rice Toyota Scion was at the top of that list. I still contacted the other listed dealers through the internet and compared the prices. Our decision was to go with Rice Toyota after much research and recommendations by other friends who had purchased cars from Rice Toyota. I was contacted by Lou Gonzalez at Rice Toyota by email and we scheduled and approximate time to meet with Lou for a test drive and discuss information related to the Avalon XLS. My wife and I were very impressed with Lou's ability to make us feel comfortable with the process of buying such an expensive car. He was able to answer my questions about the car and made both of us feel relaxed. The test drive was definitely the one thing that finalized our decision to purchase the Avalon. Lou showed us all the various features associated with the car and was extremely helpful in indoctrinating the wife and I to the many features and vast array of buttons and switches associated with the operation of the vehicle. You have to understand that we currently drive a 94 Oldsmobile and a 1999 GMC truck, so the features and operation was quite different than what wer were used to. Once we had made our decision to purchase the vehicle and what we wanted, the wife and I dreaded the next process which was paper work. That went so smooth that I did not find it as dreadful as I expected, infect Lou made it extremely easy. Once the process was for identifying the type of features we desired and the car was order, now all there was to do was wait for it to arrive. A few days later I received a call from Lou advising me on the recall for the gas pedal that was taking place and the delay in delivery. I was not deterred by the recall because of the amount of research I had in relation to Toyota Avalon and the great track record they had, plus Lou provided more then an abundance of information making me feel at ease with the decision. The time passed by shortly and during the wait anytime there was a delay Lou provided information regarding the delay and continually kept us informed. The day we picked up our New Toyota Avalon XLS I and the wife could not be happier with the ease of the paper work process and the friendliness of everyone involved. I was really surprised when I found out the gas tank was full which is not something I expected. Thank You Lou. I would definitely recommend Rice Toyota Scion and particularly Lou Gonzalez who in my wife and I's opinion is a extremely well informed and easy to talk to sales rep for Rice Toyota. More

I had been shopping for a '06 or '07 Highlander and found the exact one I wanted online. Thankfully it was at Rice. I went the next day, loved it, and was driving it home shortly after I went to see it. Chip the exact one I wanted online. Thankfully it was at Rice. I went the next day, loved it, and was driving it home shortly after I went to see it. Chip was great to work with. I was happy with the price and the customer service was wonderful. Wish I could go there for service, but since I live in Chapel Hill it's a little too far away. I would definitely recommend Rice and Chip for a great used car purchase experience. And I love my Highlander! More

My family has purchased 3 vehicles from Chris Matthews at Rice Toyota, and its always a pleasure doing business there. Everyone is nice, and genuine. Any future vehicle purchases will be done at this dealers Rice Toyota, and its always a pleasure doing business there. Everyone is nice, and genuine. Any future vehicle purchases will be done at this dealership too! I tell everyone I know, if they want honest people, to go to Rice Toyota. More

Lindsey was a pleasure to work with and gave me a fair price and was straight up(not the experience I had at the dealership in HP). Additionally, she made sure the interest rate was the lowest available. price and was straight up(not the experience I had at the dealership in HP). Additionally, she made sure the interest rate was the lowest available. I liked the online negotiation process and the "after hours" attention I received from Lindsey. I will buy from again!! Karen Dean More