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Toyota of Hattiesburg

Hattiesburg, MS

4.6
82 Reviews

6461 US Hwy 98

Hattiesburg, MS

39402

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82 Reviews of Toyota of Hattiesburg

September 12, 2025

They were very nice and helpful and had my car serviced on time for me to pick up. More

by hatton32
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisa
Sep 12, 2025 -

Toyota of Hattiesburg responded

We are glad to hear that our Toyota of Hattiesburg team provided excellent service. Thanks for the review!

September 07, 2025

Jerry is always respectful and trustworthy when I go in for my service I always ask for Mr Jerry Bullock. More

by Jessieprice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Bullock
Sep 09, 2025 -

Toyota of Hattiesburg responded

Thank you for highlighting Jerry's professionalism and reliability, Jessie! We will pass along your praise to him and look forward to welcoming you back to Toyota of Hattiesburg Service Department in the future.

August 18, 2025

Good professional people very informative and good waiting area I like dealing with Mr mike More

by Bobhwallace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Aug 21, 2025 -

Toyota of Hattiesburg responded

We are glad to hear that you had a great experience with Mike. Thanks for choosing Toyota of Hattiesburg!

July 10, 2025

Extremly satisfied with the service on my vehicle. My service manager, Ivan is always very helpful, with my service needs for my Sequoia!! More

by Debbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Baxter
Jul 10, 2025 -

Toyota of Hattiesburg responded

Debbie, thank you for sharing your great review of Ivan and the team! We appreciate your business and we look forward to seeing you again at Toyota of Hattiesburg.

June 25, 2025

I have always received excellent service when I bring my car in with great results each time! More

by Tammyteach100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure but maybe Trevor Rouse
Jun 25, 2025 -

Toyota of Hattiesburg responded

Thanks for trusting Toyota of Hattiesburg with your vehicle's maintenance needs!

June 02, 2025

I just do not like when my vehicle is brought into the shop and when I get it back my air stem covers are missing you ask the guys where are they no one knows More

by Jettie Jefferson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not know
Jun 04, 2025 -

Toyota of Hattiesburg responded

Jettie, I apologize for the inconvenience with your air stem covers. This is not the level of attention to detail we strive for, and I'd like to help resolve this issue. Please feel free to reach out so we can make it right. Thank you, Madison Daniel - Customer Relations Manager - mlee.toyota@gmail.com

May 31, 2025

Charged for a tire rotation and then after a 2 1/2 hour wait they didn’t do it. (I marked my tires and they viewed the camera and admitted it wasn’t done. Changed my engine air filter. I got a guy to show More

by Vickiebowen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jalen Johnson is my service advisor and he does a great job communicating. Unfortunately, they need more employees like him doing the actual work instead of the people they have working there.
Jun 04, 2025 -

Toyota of Hattiesburg responded

Vickie, I'm sorry to hear about your experience. It sounds like we missed the mark on several fronts during your visit, and I apologize for any inconvenience caused. Please reach out so we can address these issues directly and ensure everything is properly taken care of. Thank you, Joy Dawson - Service Manager - service@toyotahattiesburg.com

May 10, 2025

The nicest people, everyone! Very comfortable waiting area. Kept in contact with me while I waited . More

by cindy.green38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
May 12, 2025 -

Toyota of Hattiesburg responded

These are all things we love to hear! Thank you for the great support of Toyota of Hattiesburg, Cindy!

April 27, 2025

I was very pleased with the friendliness, helpfulness and knowledgeable salesman and finance guy that helped me with the purchase of the Highlander. More

by terrygregory56
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Bryant
Apr 29, 2025 -

Toyota of Hattiesburg responded

Terry, we're delighted to hear that our team at Toyota of Hattiesburg made your Toyota Highlander purchase a pleasant experience. Thanks for the kind words!

April 23, 2025

Tech’s were friendly and very courteous, handled our issue in a timely manner. Overall, a great experience. More

by mcarlislesr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa
Apr 23, 2025 -

Toyota of Hattiesburg responded

Thank you for sharing your positive experience with us at Toyota of Hattiesburg! We're glad to hear our team was friendly and efficient in addressing your issue. Safe travels until next time!

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