Toyota of Hollywood FL

I have been taking my car to toyota of Hollywood for many years. This is my second Toyota car that I owned and I will continue to bring it to Toyota of Hollywood for service. My Service Rep is Danny Metts years. This is my second Toyota car that I owned and I will continue to bring it to Toyota of Hollywood for service. My Service Rep is Danny Metts, he is the reason I keep going back to Toyota of Hollywood for service. Never had a problem with him whatever I need done to make car he makes sure is done correctly and maintaines my car in perfect condition. I bring my car there knowing that I will be safe on the road. My husband and I are thinking of getting a new car but I hesitate buying a different brand then toyota because I don't know if I would like their service. I am very confortable the way toyota of hollywood runs their maintenance service. I always know that I can count on getting a ride to work and back home. The people are pleasant and never had a problem. I am very happy with Toyota of Hollywood, More

Worked hard to get me in the car i wanted but didnt stop there made sure i was happy when i got my car home.Would recommend this dealership. there made sure i was happy when i got my car home.Would recommend this dealership. More

I bought my Corolla over 3 years ago and have been servicing my vehicle with them since that time. Each time I visit I'm treated as a valued customer and told my estimated wait time. There was this on servicing my vehicle with them since that time. Each time I visit I'm treated as a valued customer and told my estimated wait time. There was this one time when my wait would be more than 3 hours and their courtesy vehicle drove me home and returned when the job was completed. If there are things needed outside of the normal service I'm told my options and I don't feel pressured to buy anything. I'm escorted to the cashier and dealt with professionally. I enjoy going there and would recommend them for servicing. More

I leased a car from Toyota of Hollywood and it came with 2 year service. The service department is very professional. I haven't had any concern. 2 year service. The service department is very professional. I haven't had any concern. More

The reason that I have given hour facility this ratinge is because even through everyone is nice sometimes the quality of the work is questionable. For instance, on two occasions I had to return my car to is because even through everyone is nice sometimes the quality of the work is questionable. For instance, on two occasions I had to return my car to you after one for your technician have worked on it either because they did not reset the button after maintenance or the they had missed something (making the job incomplete). For the high prices your facility charges you should be providing excellent repair or maintanance work. More

The sales rep. is the best i deal with, but the reception and the dept. to order special parts are terrible to deal with, my sales rep make everything under her power to make sure i was very satified with and the dept. to order special parts are terrible to deal with, my sales rep make everything under her power to make sure i was very satified with my purschase, the name is, Sandra Molina ,but she is from Santo Domingo and she is the best, second time that i buy car from her and her service execeed my expection. P.S THE FURNITURE INSIDE THE DEALER NEED TO BE UPGRADE , LOOK VERY AFWUL WOULDN`T SEAT ANY ANY OF THOSE SEAT . Best Regards Luis Esteban More

Stopped once to check out the car that I was thinking on purchasing and had to come back as the service provided & price couldn't be beat by any other Toyota dealer in South Florida. Been back to service m purchasing and had to come back as the service provided & price couldn't be beat by any other Toyota dealer in South Florida. Been back to service my vehicle w/out any issues, courteous service and friendly staff. Would highly recommend Toyota of Hollywood. This is actually my second purchase from this dealer. More

I bought a preowned Toyota from this dealer and regret not taking the time to read the reviews before making the purchase. Before signing the contract the car interior was okay. I made the down payment an not taking the time to read the reviews before making the purchase. Before signing the contract the car interior was okay. I made the down payment and due to some unavoidable circumstances was not able to pick the car the next few day. Had already told them and they were okay with it and happily took the deposit and I signed the contract. later, when I went to pick the vehicle found some damage to the interior so started questioning about it. With this inquiry the entire staff including the sales man changed their attitude and their tone was extremely rude. No body wanted to take the responsibility to talk and every minute I was introduced to another person to take care of it. I waited several hours just to bring my car home. Finally, I don't know who but someone made the decision to give me a discount for the damages and told the cashier what to do or whether the cashier did something but I don't know what was the long discussion between the cashier and manager was. I followed the cashier paid the bill and the cashier gave me the receipt. I saw my bank the checks are cleared. Next day I get a call that I took the vehicle without making a payment. Don't know the level of qualified people are there if the car was not paid the books wouldn't reflect that the car was paid in full. I made the payment via checks, I received the receipt and the sales man pull the car gave me the key saying enjoy your car and I left their parking (only to realize that the head lights don't work...aha! safe Toyota driving!). I didn't knew the cheap quality and level of their services and should have insisted to change the contract. I thought they are really nice taking care of the issue so why create unnecessary steps; but it was a trick to get rid of the preowned car. Next day no body remembered any discount for the damage and no headlights working. They start to threaten to take away the car. I am a professional and is horrified with their level of talk. Don't know if this was just another tactic to sell another pre-owned vehicle. The finance department and the sales man don't hesitate to make harassing phone calls at work rather than to see what internal manipulations are made by their employees handling such info. They call and threaten to take the car away. I don't understand that how the cashier is able to close the transaction one time and open it up as unpaid another day. There were enough reviews about this place to get the idea before going there I wish I had made some effort to read what I might be getting into. Watch out guys to deal with the after effects once the car has left their parking lot. There are many other dealerships in the area. You probably will spend more time regretting the purchasing experience than to enjoy the vehicle. This place stinks! Regardless of what the employees do even the managers do not have the decency to apologize rather they make full effort to blame the customer :( Rather than seeing that their own employees are involved in manipulating the transactions and simply telling the customer it was a mistake and try to clarify what happen and now they want more money they will create a whole big story to keep you busy for no reason :( I just want to bring this to their management's attention and the employees refuse to provide the contact info. More

We went to this dealer after getting a price for a new Camry on line. When we arrived we were told there was stock on the car with the options we wanted.It turns out there was NO stock on the car we wante Camry on line. When we arrived we were told there was stock on the car with the options we wanted.It turns out there was NO stock on the car we wanted . It was a bait and switch. Every car similar to what we wanted had "upgrades" adding to the cost. One alleged upgrade was a paint coating on the body and underbody. Every consumer advocate warns car buyers that this is a ruse by dealers to jack up the price. This two and a half hour waste of our time wasn't about to end in in a professional manner. When the salesman saw that we were not going to buy he brought in someone else who pretended he didnt understand the situation (our salesman had been gone for about 15 minutes talking to this person)....further wasting our time with schem,ing to con us into a deal we didn't want.. After he saw we would pay the quoted price and no more he said "You want your cake and eat it too." How insulting! No customer relations or people skills here. The original salesman never even said good-bye. I would recommend that any future Toyota buyer avoid this dealership. There are many others who offer far better service for less of a price without the games. More

The dirtest dealer i have ever seen, cigeratte butts everywhere, trash everywhere, sales staff knew almost nothing about the truck. STAY AWAY they are awful and a waste of time everywhere, trash everywhere, sales staff knew almost nothing about the truck. STAY AWAY they are awful and a waste of time More