Toyota of Hollywood FL

I arrived for my scheduled appointment at 8:00 a. m. and left at 11:00 a.m., yet no work was performed on my vehicle. Not even the basic fluids were checked or topped off. It was a complete waste of t m. and left at 11:00 a.m., yet no work was performed on my vehicle. Not even the basic fluids were checked or topped off. It was a complete waste of three hours and a very disappointing experience. This level of service fell well below my expectations for a Toyota dealership. I hope steps are taken to improve scheduling, communication, and customer service so other customers do not have a similar experience. More

This morning I went to Toyota of Hollywood Service dept to have oil change and tire rotation. I arrived at 7am . At 9 am i asked how much longer and was told at least 45 minuets! I had to go to work so le to have oil change and tire rotation. I arrived at 7am . At 9 am i asked how much longer and was told at least 45 minuets! I had to go to work so left w/o my service being done. Typically this is a 45 min service! I was also told that the extended warrenty I have been paying for along with my car payment is expeiring today! I want to know how to remove it from my car payment as I should not have to continue to pay on a service that is expiring! I am very unhappy with the service or should I say non service that I recieved today. More

Dario fue muy amable y me explico bien todo lo qué Iván a hacerle al carro. hacerle al carro. More

Muy buena la atención y rapido y con buen espacio para descansar mientras se espera descansar mientras se espera More

Recomendable, para todas las personas que quieran ser bien atendidas, y salir, con tu ilusión cumplida bien atendidas, y salir, con tu ilusión cumplida More

Muy buena atención recomendable 100 % el trato de la señora es súper atento soy cliente de ase unos años y siempre recomiendo a mis amigos que Toyota es la mejor opción señora es súper atento soy cliente de ase unos años y siempre recomiendo a mis amigos que Toyota es la mejor opción More

The place is nice but the wait to get an oil change was crazy. I had to wait almost 3 hours for the vehicle to get an oil change. crazy. I had to wait almost 3 hours for the vehicle to get an oil change. More

Overall Experience — The dealership team was professional and committed to getting everything completed for my purchase. I appreciate the effort everyone put in throughout the process. Customer Service — and committed to getting everything completed for my purchase. I appreciate the effort everyone put in throughout the process. Customer Service — The staff was courteous and attentive, and I felt they genuinely wanted to help me through the buying experience. Team Effort — I could see that the team worked hard to make sure everything came together, and I value the time they dedicated to my purchase. Future Relationship — I look forward to continuing my relationship with the dealership and hope to keep building on this positive start. Professionalism — Everyone I interacted with conducted themselves professionally, and I appreciated the respect shown throughout the process. Communication — Communication was clear, and I always felt informed about what was happening during the purchase. Appreciation — I appreciate the team’s time and dedication in helping me complete my vehicle purchase. More

car was great. right off the truck I was the first to drive and fart in it. Richard Mendy was a great salesman the best go Haiti. right off the truck I was the first to drive and fart in it. Richard Mendy was a great salesman the best go Haiti. More

Lacey my advisor she did an excellent job in communicating with me every moment she get a chance to let me know what’s going on with the service of my car thank you Lacey. You were outstanding. communicating with me every moment she get a chance to let me know what’s going on with the service of my car thank you Lacey. You were outstanding. More