Toyota of Huntington Beach

I was disappointed this time. Back in 1/23 I had a better deal with no credit report and no down payment. Now that I build great credit they tried to charge me 100 more on anoth Back in 1/23 I had a better deal with no credit report and no down payment. Now that I build great credit they tried to charge me 100 more on another car I was chocked More

The employees we dealt with were wonderful, everything went so smoothly. It was one of my best experiences at a dealership went so smoothly. It was one of my best experiences at a dealership More

Every one was very friendly and helpful. I felt like they really wanted to help me get the car I wanted at a price I could live with. I felt like they really wanted to help me get the car I wanted at a price I could live with. More

I made an appointment but still had to wait for couple of hours. What is the point of making an appointment if I have to wait for the service. hours. What is the point of making an appointment if I have to wait for the service. More

David Silva was very helpful. I was able to drop my tundra off the night before and pick up the next day. I was able to drop my tundra off the night before and pick up the next day. More

Starts from extremely unprofessional customer service and sales ethics, I met the sales reps Oscar who later I realized had no idea how does the financing works. I went in to purchase a pre-owned Honda crv 2 sales ethics, I met the sales reps Oscar who later I realized had no idea how does the financing works. I went in to purchase a pre-owned Honda crv 2020 that had a minor chip on it that previous owner filled with touch up paint and I asked him that can we fix it before I get the vehicle sold over to me and very confidently he replied yesss "absolutely bro will take care of it". Of course which he didn't. Later on next day I went in to get the deal finalized and with the pre-approved loan document from my bank but they insisted on getting my loan with them and I had clearly told them I don't want to go with them but to refuse my pre approval they started telling me whole bunch of nonsense as to why they can't accept that which has no valid reasons. It was from bank of America which is one of approved lenders that I had verified already. Anyways I got it vehicle as it was sold to me without having it fixed. Oscar told me that he'll follow up with me next day to make an appointment for me to come back and get that taken care of it. I called next day on Friday and no response I called him on Monday and no response and when he answered he said oh yeah man let me check and call you back and never called back. Anyway this was one terrible car buying experience I had. You guys are full of nonsense. Terrible customer service. More

Kam Foo is a freaking legend. Him and Tony in service are the reason I’m a loyal customer. Him and Tony in service are the reason I’m a loyal customer. More

Terrible customer service many errors along the sells cycle. Poor response to get help's. cycle. Poor response to get help's. More

Professional caring service done on a very timely basis. Shuttle service was a great add on Shuttle service was a great add on More

The only problem I have is that there are emails, texts and phone calls about my service appointment it is too much. Also, the $1000 alarm put in by the dealer does not work right and it could not be fix and phone calls about my service appointment it is too much. Also, the $1000 alarm put in by the dealer does not work right and it could not be fixed. More