Toyota of Jackson

I recommend that Mr. Ed be promoted and given a raise for being an excellent customer service representative in the repair department. I trust him with my car anytime the Ed be promoted and given a raise for being an excellent customer service representative in the repair department. I trust him with my car anytime the car is up for service. More

I have had my tundra in their service department three times for replacement of an airbag recall. It is January 31,2024 and it was October of 2023 when I started dealing with them. I can only conclude tha times for replacement of an airbag recall. It is January 31,2024 and it was October of 2023 when I started dealing with them. I can only conclude that they have not been truthful with me at this point. One of the visits had my truck sit idle with them over a week. They say we have the part , bring it in and then they say we have to order the part. I can not seem to get them to fulfill their self expressed claims. Worst service department that I have ever dealt with in my 50 years of driving Toyotas. More

Tamara sales person. I purchased my 2020 4 Runner SR5 and she was very helpful. Superb customer service 5/2020. Also, Mgr who assisted Tamara very helpful.. 5 star satisfaction at time of sale 5/2020 she was very helpful. Superb customer service 5/2020. Also, Mgr who assisted Tamara very helpful.. 5 star satisfaction at time of sale 5/2020 More

Thomas Weissinger was very helpful. He took me around the entire lot and showed me every car that was in my price range. Wen I finally found the perfect car, he let me test drive it. The next day I came back entire lot and showed me every car that was in my price range. Wen I finally found the perfect car, he let me test drive it. The next day I came back and made the purchase. I couldn’t be happier with my purchase and the service that Thomas provided. More

Jeffery made our car buying experience a breeze. All the dealerships I’ve dealt with in the past can’t compare to this dealership. The service was the best I’ve ever seen. We were there for 3 hours start t dealerships I’ve dealt with in the past can’t compare to this dealership. The service was the best I’ve ever seen. We were there for 3 hours start to finish. Again couldn’t be more happier with our purchase and the service of Mr Jeffery!!! Thanks More

Terrible service. They wont even sign off on the check. They want the whole check for the work they wont do. They too high price They want the whole check for the work they wont do. They too high price More

Very helpful in assisting me in making a decision on a car. I worked with Mr. Chuks and Timothy Adam’s. They were great help car. I worked with Mr. Chuks and Timothy Adam’s. They were great help More

I purchased a 2021 Tundra truck from Bobby Horton at Herrin-Gear Toyota. Everyone from the sales to the service department was extremely helpful and friendly during the entire process. I have no doubt Herrin-Gear Toyota. Everyone from the sales to the service department was extremely helpful and friendly during the entire process. I have no doubt that I will return and send others to Bobby and the dealership. More

Probably one of the greatest car purchasing experiences I have ever had. I have purchased cars from all over Jackson. Mercedes, Lexus, Land Rover, Chrysler, Jeep, and now Toyota. I will be buying another have ever had. I have purchased cars from all over Jackson. Mercedes, Lexus, Land Rover, Chrysler, Jeep, and now Toyota. I will be buying another car from Herron Gear Toyota in the near future. More

I went in to the dealership knowing what I wanted to look at, and it’s like Jonathan read my mind! I found exactly what I was looking for in probably 30 minutes tops. He was extremely friendly and helpful, a at, and it’s like Jonathan read my mind! I found exactly what I was looking for in probably 30 minutes tops. He was extremely friendly and helpful, and definitely helped ease my nerves about purchasing my first car! I would recommend working with Jonathan Bishop and the rest of the Herrin-Gear Toyota team to anyone looking for their next vehicle! More