Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota of Keene
Swanzey, NH
573 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
573 Reviews of Toyota of Keene
September 30, 2011
John was very easy to work with,he help me to stay in my price range. He was very patient with me for I am a older women so he understud what I needed for a car. I am very pleased with car we pick out. Onc price range. He was very patient with me for I am a older women so he understud what I needed for a car. I am very pleased with car we pick out. Once again he did a good job. More
by macjack13
Employees Worked With
John Parnitk
Helpful September 28, 2011
I have dealt with Toyota of Keene for approximately 30 years. In the past it has not always been easy to come to an agreeable price on an automobile as they have not always been known to come to a compro years. In the past it has not always been easy to come to an agreeable price on an automobile as they have not always been known to come to a compromise. This time it was different; Joel worked with me. He knew what I could do and he told me what he could do. I came away being a very satisfied customer. Joel is a salesman, but an excellent one, not overbearing! And I found him to be honest and extremely helpful! Thank you. More
by lindasnider
Employees Worked With
Joel Robinson, Joel Robinson
September 20, 2011
Shawn Waters was informative, offered a competitive price, helped me find the vehicle that met the needs of me and my family and went the extra mile to get it all accomplished in a timely way. When th price, helped me find the vehicle that met the needs of me and my family and went the extra mile to get it all accomplished in a timely way. When there were challenges in the process, he found solutions. Could not ask for more and will recommend him in the future. I can't attest to service yet. Only slight negative was being offered all the warranties only at the very end...would have liked to have learned about them earlier on so that I might have purchased them rather than feeling the need to make the decision at the desk...it did feel high pressure and a bit predatory. More
by rinjani
Employees Worked With
Shawn Waters, Shawn Waters
September 07, 2011
It was the second time this year we purchased a car from this dealership and my husband and I have both had great experiences. James was very personal and not overbearing as some sales reps can be. That w this dealership and my husband and I have both had great experiences. James was very personal and not overbearing as some sales reps can be. That was appreciated. I did my homework in advance of the purchase so I knew what I was looking for. But they took the time to help me figure out what year and model type would be best for me. More
by cutlerdc
Employees Worked With
James Golisano
August 27, 2011
Id like to preface this by saying I hate car buying. The process usually sucks. I was in search for a Toyota Tundra ranging from years 2006 to 2009 and I found quite a few online. One that interested me was process usually sucks. I was in search for a Toyota Tundra ranging from years 2006 to 2009 and I found quite a few online. One that interested me was a 2006. So I made an appt to go see it. I met Dave upon arriving and he came across as very friendly. The price for the Tundra was right and it was in good shape, however after looking at what else was available I decided to test drive the 2010 Tundra. What a nice ride. Dave was very knowledgeable about the features the truck had and helpful with all my questions. The price was more than I was originally wanting to pay, but after weighing all the factors it seemed to be a better choice than the 2006. The over all experience was very good. I cant say excellent because the paper work got screwed up. The dealership itself is nice. They have a lot of used vehicles to offer. Dave was always willing to go the extra mile and get my questions answered. Thanks More
by skotty58
Employees Worked With
Dave Skroki, Steve Hill
August 08, 2011
We can give this dealership and especially this sales consultant our highest recommendation based on our many years of buying new cars. He was pleasant, friendly and professional and worked to meet our consultant our highest recommendation based on our many years of buying new cars. He was pleasant, friendly and professional and worked to meet our needs. We actually felt more as if he were working for us instead of the dealership! We also very much enjoyed the new owner's night sponsored by Toyota of Keene. We are from another state and traveled quite a while to get there. We had a great time and learned some valuable information about our new car. More
by JJ and CJ
Employees Worked With
Ned Lester, Ned Lester
July 25, 2011
They stood behind their product totally after initial technician oversight. Service rep and sales mgr listened, understood and responded promptly and effectively to the condition that was not immediatel technician oversight. Service rep and sales mgr listened, understood and responded promptly and effectively to the condition that was not immediately apparent at outset. More
by ran
Employees Worked With
John Harriman, Shawn Waters, Shawn Waters
July 15, 2011
after some issues in the begining .Mr Webber went out of his way to make sure my experiance was a great one . This dealership is committed to thier cutomers and proof that customer service is number 1. his way to make sure my experiance was a great one . This dealership is committed to thier cutomers and proof that customer service is number 1. More
by rottielover
Employees Worked With
Scott webber, Jeff Kofoed
July 10, 2011
Christ (not sure of name) was friendly and knowledgable. He showed us several models of the Volvo SUV and helped us determine the features that were most important to us. We discussed the other SUVs on the He showed us several models of the Volvo SUV and helped us determine the features that were most important to us. We discussed the other SUVs on the market and decided the Volvo XC was what we wanted. Fortunately, he had the car with all of the features we wanted on the lot and in the color we preferred. We agreed on what we felt was a fare price and he supervised the paperwork so that we were able to walk out with a new car later the same day. When we went to pick the car up, he took us through the important steps we needed to know in order to drive the car, open the sunroof, run the radio and the bluetooth connection. Salemen like Christ are why we are return customers to Toyota Volvo of Keene. More
by JaneCrawford83
Employees Worked With
Christ Cocusic
July 03, 2011
Steve did a great job helping with getting financed for my new vehicle. He went above and beyond his "Call for duty" in assisting me. Thank you so much for you work Steve in the finance department. my new vehicle. He went above and beyond his "Call for duty" in assisting me. Thank you so much for you work Steve in the finance department. More
by jillthechef
Employees Worked With
Stephen Hill, Steve Hill
