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Toyota of Kenner
Kenner, LA
3,368 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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October 04, 2021
Have been going to Ray Brandt for years. Both Eric Burgess in service and Pat Brown in sales are professional and go the extra mile to make buying and service experience easy and fair. Frank Norman Burgess in service and Pat Brown in sales are professional and go the extra mile to make buying and service experience easy and fair. Frank Normand More
by fjnormand
Employees Worked With
Patrick Brown, Erick Burgess Sr
October 04, 2021
I took my car in for an oil change and they put too much oil in my car! I took my car in for a wheel alignment only because I put new tires in my car and my came out driving horrible. I can most certainly s oil in my car! I took my car in for a wheel alignment only because I put new tires in my car and my came out driving horrible. I can most certainly say had i not taken it there it would be just fine today. I sincerely believe that Ray Brandt Toyota has given up on quality service and has no regard for customer satisfaction what so ever. When I called to have the issue addressed one of the service attendants actúa had the nerve to be rude and then hung up the phone on me but I will definitely be writing corporate headquarters and informing them of this issue! I’m most certain I’m not the only person with complaints. I am a paying customer that only wants my vehicle running properly and don’t want to feel as though it’s being sabotaged for possible sales! Highly disappointed with Ray Brandt Toyota! More
by BHMSCOOL
Verified CustomerEmployees Worked With
Erick Burgess Sr, Shelia Leblanc, Brad Miller
October 04, 2021
1st I was told I would get a full tank of gas. I didn’t I had 100 miles to empty. 2nd I spent 40,000 on a car and you were not going to give me floor mats till I called back and asked. I live a hour and a ha had 100 miles to empty. 2nd I spent 40,000 on a car and you were not going to give me floor mats till I called back and asked. I live a hour and a half away I had to drive back the next day to get them. Very poor service. More
by DANNIE0046
Employees Worked With
Bang Bui, Angela Romain
October 02, 2021
The sales person was very patient with me. I changed my mind twice and it was no problem for him. He walked in the rain with me to describe and discuss several vehicles until I landed on the 2019 Highlande mind twice and it was no problem for him. He walked in the rain with me to describe and discuss several vehicles until I landed on the 2019 Highlander. He was great! More
by LAJEWELL1
Employees Worked With
Hany ElDesoky, Jeff Patten
October 01, 2021
Mr. Doug took great care of me as always , service was great and I always fill safe when ever they do repairs they are truly professional at Ray Brant Toyota. great and I always fill safe when ever they do repairs they are truly professional at Ray Brant Toyota. More
by BOBBY54
Employees Worked With
Douglas Montalbano
