Toyota of Kenner

When a customer says for example I have down that my appointment is for one but the dealership computer says 1:45. Rather than argue with the customer about whose right on the time it would be much bett appointment is for one but the dealership computer says 1:45. Rather than argue with the customer about whose right on the time it would be much better customer service to say “i apologize for the miscommunication why don’t I go ahead and get your car back and try to work it up quicker. I don’t need the service person to show me the computer to show me I’m wrong and he’s right. Just terrible customer service. More

Great experience taking my 2018 Tacoma in for a recalled part, oil change, and an issue I was having with a leak. Eric and his team took care of everything and provided quality repairs in a timely fashion t part, oil change, and an issue I was having with a leak. Eric and his team took care of everything and provided quality repairs in a timely fashion to the vehicle. Would highly recommend Ray Brandt Toyota to friends, family, or colleagues. Thanks again, Eric! More

Car towed into service dept. appreciated the call from Brad acknowledging car received and follow up with diagnosis. He was very friendly and nice. Thanks Brad acknowledging car received and follow up with diagnosis. He was very friendly and nice. Thanks More

My 4th Toyota and the service reps remember me when I take my car in for service. Friendly, accommodating, timely assistance. Highly recommend this dealership. take my car in for service. Friendly, accommodating, timely assistance. Highly recommend this dealership. More

Very pleased! I brought my car in didn’t have a appointment and within a hour got a phone call saying my car was done. appointment and within a hour got a phone call saying my car was done. More

My car was ready in an hour with reasonable cost. Doug is the reason I bought my Camry there. I am a Toyota owner since 1990. is the reason I bought my Camry there. I am a Toyota owner since 1990. More

This was by far one of the best and easiest car buying experiences. Thanks a million! Everyone worked great together to help make the process easy! experiences. Thanks a million! Everyone worked great together to help make the process easy! More

Doug continues to provide great customer service to all client's. He displays courtesy, integrity, and great insight into your vehicles concerns. Thanks again Mr. Doug! client's. He displays courtesy, integrity, and great insight into your vehicles concerns. Thanks again Mr. Doug! More

Alex Mena made the purchase process simple and patient. He went beyond what salesperson should do. I would definitely purchase from him again. Everything was professional and top notch. He went beyond what salesperson should do. I would definitely purchase from him again. Everything was professional and top notch. More

Chad is awesome and he is so helpful! I’m really grateful that I found Chad! Chad went above and beyond to help us get what we want. I would highly recommend him! that I found Chad! Chad went above and beyond to help us get what we want. I would highly recommend him! More